Manchester Metropolitan University Hiring for Education Services Administrator Job at Manchester, England , UK Full Time

A fantastic opportunity has arisen within our Enrolment and Events team. Our passionate and dedicated team work year round to help with the students’ journey. The Enrolment and Events Team are heavily involved in the students’ first experience of University life as well as one of their last. Through the helpline, welcome pages and ID Card Handout, we aim to prepare the students for their study and our preparation and planning of the graduation ceremonies celebrates their successes.

About the Role:

We are seeking to appoint for the Education Services Administrator role. The successful candidate will work flexibly across a range of tasks within the teams and will have responsibility for defined areas of work.

The successful candidate will help to coordinate and deliver a customer-focussed service through our dedicated helpline, email support and face-to-face interactions. They will work in close liaison with the wider Education Services office to provide support to our colleagues and deliver an excellent service to our students. Key events will include Online Enrolment support, ID Card distribution, Welcome Webpages as well as supporting our start of year welcome activities and graduation ceremonies. The team are also responsible for the production and distribution of all award certificates and award verifications

This role is predominately student facing, especially at certain points of the year, and an on-campus presence is required every day during these times. The helpline is open between 8.45am – 4.15pm.

About You:

You will have a keen attention to detail and an enthusiastic ‘can-do’ attitude. The role involves developing and maintaining excellent working relationships with key internal and external partners so you will have excellent communication skills and a professional approach.

We are looking for someone who will work flexibly to achieve team objectives by assisting others and working collaboratively to complete tasks and projects. Strong administrative skills would be beneficial for this role.

To Apply:

Please submit your CV and a Cover Letter detailing your suitability to the role.

We currently have three positions available. One permanent position, and two fixed-term positions until December 2023. Please confirm in your cover letter whether you would also be interested in the fixed-term opportunities.

For an informal discussion or any queries regarding this role please contact Jamie Cruise ([email protected])

In recognition of staff contributions to the University’s achievements during the 2021/2022 academic year, an additional discretionary payment of 2% per annum will be added to your salary until 31/07/23 in order to ensure consistency amongst existing and incoming staff. This additional 2% will be paid pro rata in equal monthly installments, on top of your salary each month until 31/07/23.

Manchester Metropolitan University is committed to supporting the rights, responsibilities, dignity, health and wellbeing of staff and students through our commitment to equality, diversity and inclusion.

We promote applications from all sections of the community, irrespective of background, belief or identity, recognising the benefits that a diverse organisation can bring . We particularly encourage applications from Black and Minority Ethnic candidates, who we recognise are underrepresented in this area.

Hybrid working is offered for this role. The nature of the role requires presence on campus at certain times of year, but at other times you will be able to complete some work remotely. We recognise the benefits and importance of an environment that supports flexible working and are open to conversations throughout the application process.