Job summary:
1 x Transport Administrator (Temporary Employee) – INTERNAL & EXTERNAL Applicants Welcome
32 hours per week, 4 on 4 off shift pattern
Assisting in ensuring that the deliveries of goods to our Customer’s Restaurants and collections from suppliers are carried out in an accurate and timely manner that ensures we provide the best possible service at a cost that meets our Company’s expectation following Martin Brower procedures.
Major duties & responsibilities:
De-Brief Drivers
Data Entry into PDA Back of House
Data entry including mileage, fuel consumption and delivery times in line with Martin Brower processes
Liaison with Customer’s Store Employees
Deal with any store queries regarding their deliveries, ensuring the query or issue is dealt with promptly and communicated clearly to Customer Service Team
Load Plans
Run off load plans for Warehouse
Telephone Enquiry’s
Provide assistance with answering and dealing with incoming calls, pass messages on to other members in the team promptly
Internal Issues / Queries
Liaise with other departments within the business to co-ordinate an effective logistics process, ensuring the highest standard of service to our Customer
Reports
Run Journey Analysis report, check and adjust any keying errors, and Driver Performance report daily
KPI’s
Update KPI spreadsheets
Agency Labour
Collate all agency hours, provide spreadsheet to the Transport Shift Managers or Assistant Operations Manager (Transport) to be matched to invoices
Profile:
Demonstrable communication skills (Essential)
Technical competencies:
Behavioural competencies:
Adaptability
Quality Work Output
Service Orientation
Resourcefulness
Teamwork
This list is not intended to be exhaustive. During the course of your employment the duties of the role may change from time to time to meet changing business circumstances. In the interests of flexibility the Company reserves the right to ask that you perform duties instead of or in addition to your normal duties provided that these duties are reasonable and within your capabilities.
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