The Resource Coordinator is a part of the Professional Services Operations Team with the primary responsibility of coordinating the end-to-end process for contingent resources related to the delivery of professional services and presentations to HMH clients while building expertise in assigned areas to support field resources.
The Resource Coordinator processes requests from the services team and sales team on a daily basis in relation (but not limited) to onboarding, system access and resource assets.
This role works closely with the services and sales teams, Finance and Indirect Procurement.
It also partners with the Operations Specialist Team and Services Enablement while working as a liaison to the vendor for payroll processing.
Ensures accuracy of resource labor and expense submissions, monitoring against event information in Salesforce, checking for duplicate charges, inconsistencies, correct rate application, etc.
Maintains resource database for Resource Coordination Team to access information for contact, system, and asset tracking, and all associated documents, keeping all records up to date.
Skills:
Detail oriented with excellent organizational skills
Exceptional communication skills (both verbal and written) Ability to manage multiple projects concurrently and maintain superior quality of work Proficient with Microsoft Office suite
Must be able to function independently as well as part of a team
Preferred:
Sharepoint
Salesforce
Experience with a remote workforce is a plus
Job Type: Contract
Salary: $14.31 – $20.00 per hour
Schedule:
Experience:
Work Location: Remote
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