Why Mayo Clinic
Mayo Clinic is the nation’s best hospital (U.S. News & World Report, 2022-2023) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you’ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you’ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!
Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits. Eligibility may vary.
Position description
The Billing and Follow Up Representative II is an experienced level position that enables the accurate and timely submission of claims. This position will be responsible for the correction of billing errors that will enable timely claim submission to payers, following up on non-adjudicated claims, and review of claims with contractual underpayments. This position will be responsible for working billing and follow up tasks of higher complexity, and will require knowledge of payer billing requirements. This role will require adherence to quality assurance metrics, as well productivity standards that will enable billing and follow-up key performance indicators to be met.
Qualifications
High School Diploma or GED and minimum of 2 years of experience in medical billing (hospital and/or professional) OR
Bachelor’s Degree Required
Ability to read and communicate effectively in English
Basic computer/keyboarding skills, intermediate mathematic competency
Good written and verbal communication skills
Knowledge of proper phone etiquette and phone handling skills
Must maintain regular and acceptable attendance; may be required to work weekend, holiday or OT hours
Additional qualifications
Associates degree or higher preferred
Four years of relevant experience preferred
Knowledge of and experience with Epic is preferred
General knowledge of medical billing and collections processes preferred
General knowledge of healthcare terminology preferred
Knowledge of contracted payers preferred
License or certification
NA
Exemption status
Non-exempt
Compensation Detail
$20.45 – $27.62 / hour
Benefits eligible
Yes
Schedule
Full Time
Hours / Pay period
80
Schedule details
100% Remote, can be seated at any site.
Monday-Friday 7:00 a.m.-5:00 p.m.
Weekend schedule
NA
Remote
Yes
International Assignment
No
Site description
Jacksonville is the largest city in area in the continental United States. A beautiful coastal Florida city that features excellent year-round climate, over 20 miles of beaches and outstanding outdoor recreational, cultural and family-oriented amenities. The “River City by the Sea” has an excellent school system, reasonable cost of living and a thriving business environment. Medical professionals and patients are drawn to Jacksonville by an extraordinary network of high-profile healthcare facilities. Jacksonville continues to grow as more people relocate from all over the U.S. and abroad, to see what the great River City has to offer!
Recruiter
Veronica Bartz
EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
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