Mayor’s Office of Contract Services Hiring for Change Agent at New York, NY Full Time

The Change Management team will be providing expertise in both short-term and long-term procurement initiatives, which includes the launch of the BQA receiving and inspection application, the Central Storehouse Warehouse Management System (WMS), and PASSPort, a Procurement and Sourcing Solutions Portal.

Strategic Performance Initiative (SPI) is the analytical arm of OCP. It houses information systems management, project management, program administration, and budgetary responsibilities, and is the true center of innovation within OCP. SPI is involved in improving performance, increasing efficiency and realizing productivity gains while aligning OCP operations with Citywide strategic goals, Agency responsibilities, and major policy initiatives. The Change Management Unit will be an integral addition to the work of SPI.

Responsibilities:

• Client engagement and support for all DCAS-OCP; projects, systems, and processes; including but not limited to DCAS OCP Bureau of Quality Assurance Inspection Application, DCAS Warehouse Management System, and PASSPort
• Directing staff in the application of administrative procurement and financial management policies, procedures and regulations for uniformity of interpretation and practice
• Interpreting operating programs, policies and procedures to community organizations and health and human services agencies through correspondence, presentations and reports, and acts to coordinate the work of various groups
• Serve as a liaison to City Agencies and City stakeholder groups, including assisting with the implementation of Administration policies
• Makes recommendations on policies and procedures.
• Participating in and contributing to various policy initiatives related to the DCAS-OCP, advise the executive management team, and identify risks and issues
• Supporting the implementation of IT initiatives through capacity building and user support
• Working with the policy and technical teams to continuously develop the DCAS OCP Bureau of Quality Assurance Inspection Application, DCAS Warehouse Management System (WMS), PASSPort, and other system’s components, including but not limited to taxonomy, functional requirements, prequalification, solicitation management, contracting, reporting, and financial operations.
• Assisting with public communications, both written and oral
• Enforcing the client engagement team’s protocol and developing scripts for the client engagement team
• Developing learning curriculum and materials to promote understanding across all DCAS-OCP stakeholder groups
• Prepare and deliver trainings and presentations for all initiatives
• Client engagement and support for all DCAS-OCP; projects, systems, and processes; including but not limited to DCAS OCP Bureau of Quality Assurance Inspection Application, DCAS Warehouse Management System, and PASSPort
• Directing staff in the application of administrative procurement and financial management policies, procedures and regulations for uniformity of interpretation and practice
• Interpreting operating programs, policies and procedures to community organizations and health and human services agencies through correspondence, presentations and reports, and acts to coordinate the work of various groups
• Serve as a liaison to City Agencies and City stakeholder groups, including assisting with the implementation of Administration policies
• Makes recommendations on policies and procedures.
• Participating in and contributing to various policy initiatives related to the DCAS-OCP, advise the executive management team, and identify risks and issues
• Supporting the implementation of IT initiatives through capacity building and user support
• Working with the policy and technical teams to continuously develop the DCAS OCP Bureau of Quality Assurance Inspection Application, DCAS Warehouse Management System (WMS), PASSPort, and other system’s components, including but not limited to taxonomy, functional requirements, prequalification, solicitation management, contracting, reporting, and financial operations.
• Assisting with public communications, both written and oral
• Enforcing the client engagement team’s protocol and developing scripts for the client engagement team
• Developing learning curriculum and materials to promote understanding across all DCAS-OCP stakeholder groups
• Prepare and deliver trainings and presentations for all initiatives

Minimum Qual Requirements

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or

2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or

3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.

To Apply

Please go to www.nyc.gov/jobs or www.nyc.gov/ess for current NYC employees and search for Job ID# 469907

NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED. NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.