IF YOU ARE NOT A NORTH CAROLINA RESIDENT, YOU WILL NOT BE CONSIDERED
Position: Care Navigator
Location: North Carolina but 100% Remote
Duration: 6 Month CTH
Start Date: ASAP
Description:
Positions in this function includes those responsible for initial triage of members, administrative intake of members or managing the admission/discharge information post-notification, working with hospitals and the clinical team. Includes managing incoming calls, managing requests for services from providers/members, providing information on available network services and transferring members as appropriate to clinical staff. Manages the referrals process, processes incoming and outgoing referrals, and prior authorizations. This function includes intake, notification and census roles. *Employees in jobs labeled with ‘SCA’ must support a government Service Contract Act (SCA) agreement.
As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive. Take this opportunity to work with a Fortune 6 industry leader.
Primary Responsibilities:
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Benefits:
Schedule:
Application Question(s):
Experience:
Work Location: Remote
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