POSITION OVERVIEW
The purpose of this position is to investigate, facilitate and coordinate benefits for accident claims from auto, home or other liability insurance policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Resolve accounts as quickly and accurately as possible, obtaining maximum reimbursement
Review and research accident claims to investigate possible leads
Bill no-fault and third-party liability carriers when appropriate. Requests documentation from insurance representatives when no no-fault insurance exists
Review and research insurance claims to determine possible payment sources
Contact various sources including insurance professionals, patients, and other parties to verify relevant data
Coordinate with payors to ensure appropriate filing guidelines are met for reimbursement
Request appropriate information, both verbally and written, from appropriate parties to ensure proper claim disposition
Maintain and update payors on denied claims
Ensure that appropriate billing guidelines and standards are met based on payor and/or state
Make written or verbal appeals to payers on denied claims
Obtain claim status and gathering supporting documentation to submit appeals
Secure documentation from medical providers, insurance companies, police departments, and patients, and accurately update pending liability cases with new information obtained from the documents
Obtain bills and medical records from medical providers and send them to insurance companies for processing.
Verify information obtained from patients and medical providers regarding insurance coverage with insurance companies for accuracy
Assist patients in the filing of first party claims
Administer hospital liens for third party liability claims
Administer liens in compliance with state lien statute parameters regarding lien format, content, and notification requirements
QUALIFICATIONS AND REQUIREMENTS
High School Diploma or GED
Thorough knowledge of the liability claims adjudication process
Ability to communicate effectively verbally and in writing
Proven ability to be assertive in order to proactively resolve issues
Working knowledge of computer functions including the internet and computer software such as Microsoft Office Suite and the ability to learn in-house computer applications
This job description is to serve as a guide but no way is it to be considered a comprehensive list of task, duties and responsibilities that will be required by the employee.
To join our team of 2,000 employees and growing, please apply directly to this posting.
MedData is an Equal Opportunity Employer
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