Melwood Hiring for OFFICE ASSISTANT Job at Upper Marlboro, MD Full Time

This position is located in Upper Marlboro, MD. The core working hours are 8:30 am to 5:00 pm, Monday through Friday, and a non-exempt position. Employees are eligible for overtime pay for any hours worked over 40 hours in a standard workweek should it be necessary. This full-time position offers a competitive salary and a comprehensive benefits package.

INTRODUCTION
The Office Assistant serves as the first contact line for all callers to Melwood and all visitors to the Melwood Corporate Headquarters at Dower House Road. A perspective of the entire program is necessary to perform the position’s duties effectively and efficiently.
The Office Assistant provides general administrative support.

KEY RESPONSIBILITIES

Office Assistant and Visitor Management:
1. Answers all incoming telephone calls professionally and courteously. Screens call to determine where they should be directed and reduce the number of unsolicited sales calls sent to Melwood employees. Delivers clear, concise, and accurate information as required.
2. Fields calls about the status of applications, looking up the applicant’s status and providing an answer based on standard operating procedures.
3. Fields calls for employment verifications and response per standard operating procedures.
4. Professionally greets and assists all visitors and employees to the Administration Building. Ensures that all visitors are registered and badged per standard operating procedures.
5. Receives and signs for incoming deliveries and coordinates the notification of appropriate personnel.

6. Arranges the storage of packages left in the Human Resources area after 24 hours and for package pickups.

Other Administrative Support Functions:
1. Creates employee ID badges and activates associated ProxIDs.
2. Ensures the reception area is neat, maintains a professional atmosphere, and manages noise levels in and around the reception area.
3. Calls job candidates to confirm interviews, following standard operating procedures. Calls new hires to remind them of their scheduled onboarding and reinforce pertinent information using a provided script—schedules applicants for application assistance.
4. Monthly, prepare corporate birthday cards and work anniversary letters for the CEO’s signature by running an HRIS report, generating form letters, and creating and affixing mailing labels.
5. Orders office supplies for Human Resources and various departments requesting appropriate approvals.
6. Performs other duties the Human Resources/Legal Office Administrator assign.

PHYSICAL QUALIFICATIONS

Must be able to sit 90% of working time. Must be able to reach, move freely from place to place and lift to 20 pounds. Must speak clearly and hear to communicate with callers/customers.

QUALIFICATIONS
High School diploma/GED and one-year office experience with six months of phone console or switchboard experience required. Must possess excellent communication skills and have the ability to multi-task. Typing of 25 words per minute is preferred. Must work a Mon. – Fri., 8:30 am – 5:00 pm schedule and function within a team setting. The ability to maintain confidentiality is required.