Rate per hour worked: 14.00$ . Location: Concessions – Culinary Services Retail Operations Come join our team, and be an ambassador for Culinary Retail Services! Earn while you learn, meet fellow Spartans, grow your skillset and have some fun!As an On-Call for Concessions, you will be responsible for assisting all staff members with all aspects of the operation. You will be the face of the operation, assisting customers with purchases, including food/drink orders, offering and explaining current promotional opportunities, addressing guest concerns that arise during the shift, and always Delivering outstanding Spartan experiences (DOSE) in every interaction. Some operations include cooking and serving of food. You must be knowledgeable of all relevant food safety regulations, standards, and guidelines to ensure the safe handling and serving of all food and drink items to customers. It is an expectation of your position you will make certain the guests of Culinary Services receive outstanding customer service during every visit.Typical duties include, but are not limited to:• Delivering outstanding Spartan experiences (DOSE) in every interaction• Assisting customer with purchases, including food/drink orders, addressing guest concerns that arise during the shift• Ensuring your understanding, and team member and guest awareness, of current promotional opportunities• Addressing and troubleshooting any operational/equipment problems and site needs at assigned location• Maintaining cleanliness and sanitation of site through daily rounds and cleaning, during shift and after close• Daily food production as assigned, using knowledge and practice of all relevant food safety regulations, standards, and guidelines• Operating cash register/POS system, following all cash handling procedures (as applicable)• Knowledge of store products and wayfinding within site• Stocking, upkeep of displays, merchandising, FIFO practices, and monitoring inventories levels• Moving product to other Retail Services sites as requested, such as equipment, paper products, cleaning products etc.• Completing special projects as assigned by full-time managers and site coordinators• Maintaining a high degree of employee morale, demonstrating a positive, professional work approach• Communicating with supervisors, managers, and all other team members to ensure excellent teamwork, service and customer assistance• Assisting in special event prep and service as needed• Working athletic events at sporting venues and Ag Pavilion• Lifting and moving up to 50 pounds• Standing, walking &90% of shift• Bend and straighten at waist and/or squat repeatedly throughout shift
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