Milestone IT (Milestone Information Technology) Looking for Desktop Support Engineer at Auckland, Auckland, New Zealand Full Time

• Immediate start
• Auckland central location
• On-site role

Milestone IT is currently working with this brilliant nationwide business who right now have an exciting opportunity for an experienced Desktop Support Engineer to join a great team.

Working with a small team of IT specialists, you will be Providing High Level/Level 2 support to users both on and off-site.

Key Responsibilities Include

• Providing hands-on hardware and software support for Active Directory, operating system builds from image and troubleshooting
• Providing face to face support and occasionally on-field support
• Manage the tickets raised by the service ticketing system
• Installing, moving, adding, and changing equipment and software
• Maintenance of Client’s Network
• Performing proactive and reactive troubleshooting to identifying potential problems
• Provide reports as requested by the management or by the customer
• Use remote software tools to monitor all the devices

Skills We Are Looking For

• Minimum of 1-2 years experience of performing level 1/2 support
• Detailed knowledge and experience of Microsoft Office Suite
• Detailed knowledge of various desktop and server operating system
• Friendly welcoming professional with good telephone manners.
• Well presented, hardworking, and enjoys working in a Team
• Possess great written and verbal communication skills.
• Work well independently and productively within a small team environment.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please get in touch with Sam Menon at +61-396706682 (Melbourne , Australia)