Ministry of Transportation Looking for PROGRAM SUPPORT CLERK at St. Catharines, ON Full Time

Do you have the customer service skills needed to deal with a variety of Ministry stakeholders? Do you have excellent organizational and computer skills? If so, please consider joining the Commercial Safety and Compliance Branch within the Ministry of Transportation in this dynamic role.

Please Note: This competition will be used to fill future temporary vacancies

OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:

We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

We invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Visit the OPS Anti-Racism Policy and the OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario’s Human Rights Code. Refer to the “How to apply” section if you require a disability-related accommodation.

What can I expect to do in this role?

Working within the various offices including Oversize/Overweight, Motor Vehicle Inspection Station, Mandatory Vehicle Branding and Commercial Vehicle Operator’s Registration Units, you will:

• apply your detail oriented nature to the work that you do
• be flexible and adaptable in order to switch between offices as required
• provide peak period support in processing applications and permits in each of the units as needed
• provide support to the revenue collection by validating and depositing fees received, and
• provide various secretarial, clerical and reception support.

How do I qualify?

Analytical, Evaluation and Problem Solving Skills

• you have analytical, evaluation and problem solving skills to review, prioritize and process permits and applications and to find and resolve discrepancies

Customer Service, Interpersonal and Communication Skills

• you have demonstrated interpersonal, communication and customer service skills and tact to interact with internal and external clients, to receive and respond to general enquiries, receive visitors and redirect enquiries

Organizational Skills

• you have organizational skills to compile information, create and maintain filling systems and to respond to new tasks

Computer Skills

• you have knowledge and abilities with both desktop and mainframe to work with databases, complete data entry, search and retrieve information, prepare standard forms and correspondence

Office Knowledge and Skills

• you have knowledge of administrative procedures and policies
• you have knowledge of financial/accounting policies and procedures
• you have the ability to interpret and apply legislation, policies and procedures

Additional Information:Address:
1 Temporary, duration up to 12 months, 301 St Paul St, St Catharines, West Region, Criminal Record Check

Compensation Group: Ontario Public Service Employees Union

Understanding the job ad – definitions

Schedule: 3.7

Category: Administrative and Support Services

Posted on: Wednesday, August 17, 2022

Note:
In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Development Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual’s employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

N-MT-186005/22(4)