Mitre 10 (New Zealand) Limited Looking for Mitre 10 MEGA Whanganui – Service Desk Operator at Manawatu, Wanganui-Manawatu, New Zealand Full Time

Are you a flexible and customer-driven individual looking for an exciting opportunity in a dynamic retail environment? Mitre 10 Mega Wanganui is currently seeking a Service Desk Operator to join our team. If you have a passion for providing exceptional customer service and possess strong organizational skills, we want to hear from you!

Reporting to our Customer Experience Zone Leader, you will be working with in a team that coordinates our Front-End team and ensures both our online and instore customers receive an EPIC customer experience.

This is a full-time role time role (32-36 hours), including weekend work, based on a weekly roster.

What We Are Looking For

To excel in this role, we are seeking candidates who possess the following qualities:

• Previous experience in a customer service environment, demonstrating excellent customer interaction skills.
• Strong people skills, with the ability to build positive relationships with our customers.
• Exceptional organizational abilities, enabling you to manage multiple tasks and issues simultaneously.
• Proactive problem-solving and analytical skills to address challenges effectively.

If you enjoy working as part of a team and wish to contribute to our diverse awesome team; enjoy good remuneration, staff buying privileges and a reward and recognition program, then apply now via our website.

Mitre 10 MEGA Whanganui is a drug/alcohol free organisation. The successful applicants may undergo pre-employment drug/alcohol testing.