Mitre 10 (New Zealand) Limited Looking for Team Leader: Inwards Goods – Mitre 10 MEGA Warkworth at Warkworth, Auckland, New Zealand Full Time

As the biggest home improvement retailer, and a trade partner of choice, life at Mitre 10 is fast paced and offers huge scope. As a Kiwi owned business partnering with some of New Zealand’s best-known brands, we are uniquely placed to retain the special, local family feel of a small business, with the support of national networks, infrastructure, systems, and training.

Since Riviera Hardware Holdings inception in 2009, where we started out with a small local Mitre 10 store in Warkworth, we have grown to be the largest group of stores within the Mitre 10 national network. We are proud to offer our customers a shopping experience like no other in New Zealand’s largest hardware retail store; Mitre 10 MEGA Albany as well as New Lynn, Warkworth, Whangaparoa and Silverdale, boast Columbus Coffee shops. We also have a Distribution Centre and own our own Frame and Truss Manufacturing Plant.

Do you understand the changing way in which our customers want to engage with us? At Mitre 10, we pride ourselves on customer service and ensuring all of our customers have a great shopping experience.

We are looking for a dynamic leader who can ensure our team members and specialists want to deliver exceptional service to Every Customer, Every Time. If you have had any of these previous job titles Retail Leader, Zone Leader, Department Leader, Team Leader etc. we want to hear from you!

Initial Roster Pattern

• Monday (06:30-15:30), Tuesday and Wednesday (08:00-17:00), Thursday (12:00-21:00) and Friday (08:00-17:00).

The Focus Of This Role

• Reporting directly to the Retail Manager – Operations, your role as Inwards Goods Team Leader will be to maximize the efficiency of the Inwards Goods operation, by supervising your team members in a way that ensures all stock entering and leaving the Inwards Goods area is processed in an accurate and timely manner.
• This role requires weekend work and flexibility to match our trading hours.

Our Ideal Applicant

• Ideally, a minimum 3 years previous experience in people management (15+ members of staff) with the ability to engage your teams to continually improve. You are someone who does this by working with your team in a hands-on approach.
• Decision making capability in a deadline driven environment.
• Leadership and mentoring skills.
• You will have a proven knowledge of inwards and outward goods in a similar large environment.
• Physical fitness is key as you will be working on your feet for much of the day and some lifting of product is required
• Being safety conscious and prepared to follow all H&S requirements
• Ability to pro-actively work on own initiative.
• Accuracy and attention to detail
• Administrative skills and computer literacy.
• Ability to commit to the above roster pattern.

Your Responsibilities

• Coaching and supporting team members to achieve required performance standards
• Championing health and safety, ensuring safe work practices within your team.
• Ensure stock is dispatched on time and that orders are accurate
• Liaise with Replenishment Manager where problems with orders exist to ensure issues are resolved in a timely manner
• Championing continuous improvement within the department.

What’s In It For You

We have an obsession for raising the bar on what people think a retail experience should be. More Innovative. More Sustainable. More Digital. More Fun. As part of your valuable contribution, you will be rewarded with: Competitive remuneration, ongoing professional development opportunities, the support and training you need to achieve your ambitions. In return we offer a workplace environment that is positive and supportive.

Please Note

All employment offers are subject to background checks including References and Ministry of Justice Checks and applicants need to be able to fulfil the inherent requirements of the role including have the right to work in New Zealand.

What’s next?

If you are solutions focused and want to talk about what we can do for your career and the part you can play in our team, then the next step is to follow the link below and apply for this opportunity. Working Together. Chasing Great.