Overview:
The primary objective of this position is to deliver operational support across two critical IT domains: Project Management and IT Governance/Service Management.
Within the Project Management sphere, this role entails the initial assessment and management of new project requests, ensuring their smooth progression through the established workflow. Responsibilities include tasks like preparing documentation for review, collaborating with key stakeholders, gathering essential information, coordinating projects, and administering project-related tasks.
In the realm of IT Governance and Service Management, this role assumes a vital role in assisting the IT Governance Manager in ensuring the organization effectively implements, adheres to, and sustains appropriate IT Governance controls. Additionally, it involves active participation in the development, implementation, and continuous management of IT Service Management practices and associated processes. Ultimately, this contributes to optimizing IT service delivery and governance within the organization.
The IT Support Analyst will directly report to the IT Governance Manager and is an integral part of the IT team.
Key Responsibilities
Project Management Support:
IT Governance Support
IT Service Management Support
Technical/Professional Expertise
Applicants should be located in Auckland and have the right to work in New Zealand. If this role seems to be a good fit for you – please apply via the prompts and Paula Rae Broussard will be in touch, [email protected]
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