MPOWERHealth Hiring for Attorney Liaison at San Antonio, Texas Full Time

For over a decade, MPOWERHealth has supported the independent musculoskeletal physician with best-in-class clinical services, back-office solutions, and advanced technology. We pride ourselves on being a partner that offers foresight to customers. We simplify what’s complex, and we help them find a better way. Our best-in-class analytics coupled with industry-leading expertise make MPOWERHealth the company our customers can rely on no matter what lies ahead.

Compensation and Benefits:

• Competitive salary dependent upon years of experience, education level, certifications, and skillset

• Comprehensive health benefits & wellbeing program with opportunity to earn 100% company paid health insurance and up to $1,500 HSA company contributions.

• Competitive 401(k) with up to 4% company match and immediate vesting

• Tuition reimbursement

• Vacation, sick time & company paid holidays included

Job Summary

The Attorney Liaison specializes in processing medical records requests from attorney’s offices as well as performing a wide variety of tasks such as generating records, affidavits, and other documents as required.

Essential Job Duties and Responsibilities

• To review and respond to all Attorney requests received via mail, fax, and email, included but not limited to: Subpoenas, Affidavit requests, Billing, and medical records requests

• Drafts and prepares records and affidavits pertaining to LOP cases

• Creates invoices and accepts payments for attorney and third-party records requests

• Tracks and follows up with outstanding requests and invoices

• Ensures records are distributed within the legal time limits

• Provides customer service via telephone, email and in person daily

• Follow-up on outstanding LOPs

• Other duties as assigned

Education and/or Experience

• Minimum of 3 years Medical Records experience

• Heavy experience in attorney and LOP cases

Skills/Specialized Knowledge

• Knowledge of laws that regulate communication and privacy act.

• HIPAA laws and understanding of the application of all above

• Ability to review motions, subpoenas, complaints, and requests for records and independently determine how to process the matter most efficiently

• Prepare detailed correspondence for both internal and external audiences

• Establish and maintain effective working relationships with others

• Organized, able to manage time effectively and efficiently, customer service-oriented, with professional phone presentation, advanced computer skills, ability to research and resolve LOP billing questions

• Knowledge of the insurance industry

• Professionalism in all dealings, both internal and external

• Ability to clearly communicate, both verbally and in writing

• Detail oriented

• Familiarity with Microsoft Outlook, Word, and Excel

Other Requirements

• Must maintain professional appearance.

• Ability to be at work on a regular and consistent basis

Physical and Mental Demands

This position will spend long hours sitting and using office equipment and computers. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Work Environment

Standard office working environment that may be busy and noisy at times.

ID: 2023-1787

External Company URL: https://mpowerhealth.com/

Street: 2915 W. Bitters Rd, Ste 201