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NEIS Inc. Hiring for Call Center Audit Representative at Connecticut Full Time
This is a remote position.
Primary Purpose
Make and receive calls on Worker’s Compensation and General Liability policies to acquire information regarding policyholder’s business. Finalize premium audit write-up based on information gathered from the policyholder’s.
Essential Functions and Responsibilities – Job Description
As a Call Center Audit Representative, you will manage calls (outbound and inbound) to facilitate insurance premium audits for Worker’s Compensation and General Liability policies. The representative will also write-up audits by applying manual and company standards.
A Call Center Audit Representative Tasks include:
- Make outbound calls to insureds and agents on a daily basis
- Data enter audit data and call progress notes following each call
- Learn audit and company procedures to complete audit write-ups
- Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed
- Receive inbound calls to finalize audit write-up
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Benefits
NEIS will provide:
- On the job training
- Benefit Package – Matching 401K, Dental, Life, Vision, Medical
- Minimal quality returns – review department corrects most errors and provides coaching notes
- Flexible schedule
- Technical staff and resources available to answer auditor questions
- Positive team environment
- Laptop computer and other equipment needed to complete job effectively
- Reimbursement of miscellaneous expenses, such as, phone, internet, etc. – monthly
- Hourly Pay – paid weekly
- Paid Holidays
- Paid Personal Time off (PTO)
Why work at NEIS?
Founded in 1945, NEIS Inc. is a family owned business with a team environment. We provide advantages of a large organization, such as, career growth, flexible schedules, work from home, and opportunities to work with a wide variety of people and industry. You can meet and interact with new people each day. The NEIS team of professionals has the experience and knowledge to deliver services with the highest standard of quality. We value our employees and you will consider this more than a job; this is a career. To find out more check us out at www.neis1.com
