Nelnet Hiring for Inside Sales Representative – Giving/App/SS at Cheyenne, Wyoming Full Time

Nelnet is a student loan servicer that’s grown into a fiber internet pioneer, real estate investor, and software provider. But that’s just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Inside Sales Representative I’s primary focus is to either retain or re-establish relationships with existing customers and to acquire new customers through a consultative sales and relationship building approach, using excellent customer service. This position has minimal travel with most communication occurring via phone, e-mail, internet-based seminars/meetings, etc. This position typically works in a single market and sells peripheral and value-added products along with some sales and lead generation of flagship products to smaller schools. This position will focus primarily on selling FACTS Giving, FACTS Family App, and School Site.

JOB RESPONSIBILITIES:

1. Close deals in a highly competitive, consultative selling environment.

2. Up-sell to existing customers through education and providing additional product knowledge of software and services or new products and services.

3. Cold call and generate qualified sales leads.

4. Create proposals for targeted prospects or existing customers.

5. Provide expertise and advice to potential prospects and current customers regarding product and service offerings.

6. Use Salesforce CRM to maintain records of contacts, accounts, leads, opportunities, updating, and report generation.

7. Forecast and prepare sales plans to achieve sales goals.

EDUCATION:

Bachelor’s Degree in business, communications, marketing or a related field or a combination of education and related experience.

EXPERIENCE:

1. 1-3 years of experience creating/maintaining business relationships via telephone phone.

2. Customer service and call center experience a plus.

3. Proven track record of high performance and achieving goals.

4. Experience presenting via the web and in-person to both small and large groups.

5. Experience in education or payment industry sales (particularly with technology and service sales) a plus.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

1. Willingness to engage in direct sales and customer calling.

2. Articulate with the ability to establish rapport quickly with customers and maintain long-term relationships.

3. Excellent verbal and written communication and interpersonal skills while displaying a high energy level and positive attitude.

4. Team-oriented.

5. Comfort in initiating business conversations with decision makers.

6. Ability to Identify and develop strategies to overcome obstacles in the prospect’s or current customer’s decision making process.

7. Ability to build a strong pipeline, close new business and expand relationships with new and existing customers.

8. Self-driven with excellent time management and organizational skills and the ability to take direction well

9. Strong computer skills including sales management/data management software, presentation software, web hosting applications, and MS Office applications (Word, Excel, PowerPoint, and Outlook).

10. Strong follow-up skills and accuracy.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK (http://nelnetinc.com/careers/benefits/) .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or [email protected] .

Nelnet is a Drug Free and Tobacco Free Workplace.