Job Summary
Are you looking for an opportunity to learn, grow and make an impact? Are
you passionate about leveraging diverse cross-functional teams to create
strategic business solutions? Come, join our NetApp Global Operations team
to transform the way we release Software & Hardware Products. As the NPI Ops
Program manager, you will be responsible for managing the Global Operations
organization’s NPI processes for Software, Cloud and Hardware products
from early product concept through the entire product life cycle. You will be
identifying Program requirements, modeling the supply chain fulfillment
model, coordinating operations & supply chain activities, and ensuring
pilot and production readiness. You will consider NetApp’s infrastructure
capabilities, desired customer experience, and alignment with Product
roadmap as input into supply chain fulfillment model. This position requires a
significant degree of leadership and influence with cross-functional team
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Responsibilities:
Responsible for NPI (new product introductions) of NetApp SW
(Controller-based, Cloud and Host-based) and HW products
Manage product requirements, design fulfillment model, establish project
schedule and key milestones, track project progress and ensure products are
launched on time with predefined cost and quality constraints.
Coordinate input and activities needed for all phase reviews from product
inception to production release and represent the Operations team at
Engineering core team meetings to ensure alignment.
Drive pilot and production ramp readiness with contract manufacturers,
engineering, and operations teams
Coordinate with Contract Manufacturing partners on the material and
infrastructure requirements needed to support development builds, pilot
builds, and production ramp-up activities.
Define entry and exit criteria for each phase to meet the schedule, cost,
quality, and capacity targets.
Lead communication about project status, risks and mitigation plans to
senior management on a periodic basis and represent Operations organization
during frequent interactions with executives.
Perform benchmarking activities to analyze best-in-class practices in
licensing and fulfillment processes and identify opportunities for process
improvement.
Develop and implement transformative strategies in supply chain & lead
process Improvement initiatives based on evolving business requirements.
Work with Engineering and Legal to identify and document critical IP
requirements needed for product development.
Define and track progress on NPI performance measurements activities and
report Key Performance Indicators
Job Requirements
6-8 years experience in new product introduction, supply chain management,
manufacturing or SW product development
4+ years experience in program/project management with a demonstrated
record of teamwork and success in cross-functional project
Technical expertise and knowledge of Software Development Lifecycle processes
Experience working with supplier, OEM or Contract Manufacturing partners
Familiarity with RFQ process, contract development process, and
Intellectual Property Licensing
Excellent presentation, communication, negotiation, and leadership skills
Ability to thrive and prioritize while leading multiple projects in parallel
Familiarity with tools such as MS Office suite, Smartsheet, Confluence, Jira
Familiarity with NetApp Products desirable
Education
Bachelor’s degree in Engineering (such as Computer Science or Industrial
Engineering or similar) required.
MBA or relevant Master’s degree desired
Equal Opportunity Employer Minorities/Women/Vets/Disabled.
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