New Zealand Customs Service Looking for Customs Officers – Variable hours (Christchurch) at Christchurch, Canterbury, New Zealand Full Time

Want a variable hours shift pattern that will vary from week to week from a minimum of 20 hours to up to 40 hours?

Interested in playing a key role in protecting and enhancing the interests of Aoteaora by managing security and community risks that come with the flow of people, goods and craft into and out of New Zealand?

We’re looking for a number of Customs Officers (Variable Hours) for Christchurch airport. As a Customs Officer you’ll bring high levels of integrity, honesty and discretion. You’ll interact and communicate with a wide range of people and ensure a quality customer experience.

About this role | Mō tēnei tūranga mahi

Covering the international flight schedule in and out of Christchurch, there are a variety of shift patterns including nights, weekends and public holidays. No one week will be same! Your hours will fluctuate between seasons and in accordance with flight schedules.

Your hours of work will vary between 40 and 80 hours per pay period/fortnightly (including approved annual leave). This role will see you working across a range of functions in the Customs airport environment.

The starting salary is $54,068 per annum and an allowance of $12,341 per annum. This is a full-time equivalent starting salary and will be pro-rated based on the hours that you work.

What you’ll be doing | He aha tāu e mahi ana

We’ll train you for the job – and once you’ve successfully completed training you’ll be:

• Facilitating passengers and goods in and out of NZ, note taking, writing reports and entering information into our electronic systems;
• Questioning passengers and undertaking activities such as searching baggage;
• Processing passengers through Customs, this might have you sitting in a booth for long periods of time or standing up for long periods of time assisting passengers;
• Ensuring passengers meet immigration requirements and knowing when to escalate situations.

What you’ll need to be successful | Ko ngā mea ka hiahia e koe kia angitu te haere

• A full unrestricted driver’s license
• Great interpersonal communication skills (including good written skills)
• Be willing to work a split shift pattern (including unsociable hours) as a core part of the role;
• Be able to achieve and maintain an organisational security clearance
• Have a good level of fitness and physical ability so you can complete the full range of duties in the role.

Successful candidates will be required to pass a pre-employment medical assessment, security check and drug test.

Working for NZ Customs | Mahi ki te Mana Ārai o Aotearoa…

To join Te Mana Ārai o Aotearoa in any role you must be a New Zealand citizen or permanent resident*. Due to the nature of Customs’ work all candidates must have a clear Police record. Security clearances are mandatory and are conducted by Customs. Due to the nature of this work, you must be able to obtain and maintain organisational clearance.

(*) You need to have continuously resided in New Zealand for the last 5 years and 5 years ago from the date of this application. If you haven’t we may not be able to progress your application.

If you have lived in one or more of the following countries: Australia, Canada, United Kingdom or United States short periods of time ie <6 months and are able to obtain Police Certificates for the period/s of your absence you may still be eligible. You must have a background history that is verifiable and can be assessed as appropriate by the New Zealand Security Intelligence Service towards a recommendation of suitability for security clearance at a higher level. Te Mana Ārai Looks For People Who

• Have high levels of integrity, honesty and discretion
• Have good communication skills and enjoy interacting with people
• Enjoy working in a team environment

How to apply | Me pehea te whakauru

Please apply online, we cannot accept applications directly.

Applications close on Sunday 18th June 2023. Please apply as soon as you can as we will fill places on assessment centres as they are screened and these positions may close earlier. We will be holding assessment centres on the 19th and 20th June. Start date if successful will look to be 9 October. There also may be an option to start in a September intake, however this will be confirmed if you are successful and will not be guaranteed.

New Zealand Customs Service | Te Mana Ārai o Aotearoa is a member of Diversity Works New Zealand and is committed to developing a diverse workforce and an inclusive workplace. We provide equal employment opportunities and welcome applications from everyone who can meet the requirements of the role. New Zealand Customs Service | Te Mana Ārai o Aotearoa also support flexible working arrangements.