Te āhuatunga a te tūranga/About the Role
The Ministry of Justice provides administrative support to the Coroners of New Zealand.
We are a small team which providers a 24/7 service on behalf of Coronial Services . As part of this team you will be the first point of contact to answer inbound enquiries, accurately and calmly identify the needs of your caller and ensuring the appropriate response and action is taken using your knowledge and experience. You will need all your customer service skills handling incoming and outgoing calls and information and at other times you may be processing a range of administrative tasks associated with the management of matters notified to the Coroner. You will be a key link between the Coroner and other relevant parties and the file management systems to ensure everyone has access to the information required to maintain a highly effective and efficient service.
You will need to be available to work across all shifts, 07:00 to 15:30; 15:30 to 00:00; and 23:00 to 07:30 as an example and be available to work public holidays, weekends and weekdays. We can offer working from the office based at Ellerslie, where we have staff parking available, with the possibility of some home base working and also the possibility of working from home at a location other than Auckland if close to one of the Coronial Service Units based around New Zealand.
He pūkenga tou/Skills and Experience
To be successful in the role you will have:
Mō te tīma/About our Team
At Te Tāhū o te Ture – the Ministry of Justice, we’re committed to working together for a fair and safe Aotearoa.
Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It’s our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.
Tono mai/How to Apply
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.
Salary Range: The remuneration band for this role is $50,128 to $70,768 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.
Applications close on: 27th May 2022
The Ministry’s top priority is the safety and wellbeing of its employees. We already have existing protocols in place to provide a safe workplace. We’re now strengthening those protocols with a COVID-19 vaccination policy requiring that all roles across Te Tāhū o te Ture are carried out by people who are fully vaccinated against COVID-19. All candidates are required to declare their COVID-19 vaccination status as part of the application process.
If you have any questions, please contact [email protected]
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