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NHS Scotland Hiring for Learning and Education Support Service Lead-Learning & Education Job at Glasgow, Scotland , UK Full Time
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The shift pattern for this post is Monday to Friday daytime
Learning and Education Support Service Lead
Location: Currently remote working, West Glasgow ACH Grade: Band 6
Category: Administrative Services Salary: £33,072 to £40,736
Contract: Permanent Hours: 37.5
Job type: Full time
Description:
As a key member of the Learning and Education Team, the post holder will lead the effective operation of the LE Support Team through the provision of an enquiry and administration function that covers the full range of activities the Learning and Education Team are commissioned to deliver. Our activity is directed by our areas of responsibility within the NHS Greater Glasgow and Clyde Workforce Strategy.
A key focus of this role is to provide a responsive, professional, innovative and customer focussed service for staff and managers in NHSGGC. The LE Support Team collectively provides an important service to our workforce through the provision of enquiry support for organisational learning, enabling staff to access systems and guidance in areas such as personal development planning, statutory and mandatory training, corporate induction and course bookings.
You will have a track record of successfully leading and managing a large volume customer focussed enquiry management system engaging with a range of stakeholders/partners across disciplines and sectors. You should have expertise in information management and learning systems, designing and implementing reports to monitor high quality performance standards of systems and administration processes.
We are looking for someone who has/is:
- Highly developed customer service skills.
- Self-motivated, enthusiastic and results-focused.
- Committed to high standards and continuous improvement.
- Well-developed analytical skills and can move between big picture and detail.
For an informal discussion concerning the post please contact Moira Macdonald, Head of Learning and Education, on 07816061616 or [email protected]
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
