Northwest Federal Credit Union Hiring for Loan Servicing Admin IV at Herndon, Virginia Full Time

For more than 70 years, Northwest Federal Credit Union has provided valuable financial products and services for our members. Northwest offers employees a comprehensive benefits program including: medical and dental plans, paid time off, a generous 401k match, student loan assistance, parental leave, and the opportunity to grow professionally through a wide range of job-based, classroom and online training resources. Northwest Federal Credit Union has been recognized, for the second consecutive year, as a 2021 Top Workplace by The Washington Post and we believe that our success is built upon the excellence and achievement of our employees. Together, we serve and inspire to transform lives.

The primary functions of the Loan Servicing Post Closing role is to verify data/documents for all recently funded/closed mortgage loans. This role also includes the ability to handle standard mortgage servicing questions from internal and external members.

• Review and reconcile all newly funded/closed first mortgage loans to include matching loan data to the core system as well as ensuring all documents have been received, signed and notarized

• Review and reconcile all newly funded/closed Home Equity and Home Equity Line of Credit (HELOC) loans to include matching loan data to the core system as well as ensuring all documents have been received, signed and notarized

• Prepare all Home Equity and HELOC loan documents for recordation and send to third party for recording

• Manage all Veterans (VA) first mortgage loans to ensure funding fee and guaranty has been obtained

• Process mortgage payment transactions

• Research and resolve mortgage loan discrepancies

• Must have the ability to use discretion in your work

• Handle member requests pertaining to mortgage loans via email, mail or phone

• Performs other duties as assigned

• Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

• High school diploma or equivalent

• Minimum 2 years of mortgage lending experience at a financial institution with 1 year specific mortgage servicing experience

• Experience working in a financial institution in a branch, call center or retail environment may be substituted for Loan Servicing experience

• Knowledge of DNA and Nautilus Imaging Software preferred

• Working knowledge of Microsoft Office and databases

As a COVID-19 safety measure, our employees must either provide proof of COVID-19 vaccination or follow additional safety protocols, including testing.

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or [email protected].

Job Posting Title: Loan Servicing Admin IV

ID: 2021-1892

External Company URL: https://www.nwfcu.org/

Street: 200 Spring Street