Norwood Portable Sawmills Looking for Sales Specialist at Oro-Medonte , Ontario Full Time

Are you looking for a sales position with a company that is loved by its customers? Do you want to contribute to the growth and expansion of an industry leader? Norwood owners are passionate about their sawmills and the sawmilling way of life. Norwood Sawmills is a leading manufacturer of portable sawmills and related forestry equipment that are sold throughout North America and to 100 countries worldwide.

Do not confuse this with a cold-calling sales position.. nor is this about just managing accounts. This is about effectively, efficiently, and authentically connecting with real people – individuals who have reached out to us to learn more about Norwood sawmills and becoming the proud owner of a Norwood portable sawmill. Our customers are resourceful and passionate, and they are ready to build their best futures through wood. We’re here to empower them to do just that!

The Norwood team is looking for a positive, enthusiastic individual to fill the position of Inside Sales at our Canadian head office. The right candidate will be a sales-minded individual who proactively engages with people interested in sawmilling to pair them with the right equipment, tools and parts. The successful candidate will continually learn about our products and our industry to better service customers while remaining mindful of growing healthy revenues and margins.

Responsibilities and Duties

• Become an expert in Norwood’s sawmills and attachments to educate prospective and existing customers about features and benefits of Norwood equipment.
• Balance a large volume of hot leads through calls and email
• Ensure all prospective customers receive prompt, useful information through professional follow-ups.
• Diligently work with tools and processes within the CRM and other software systems.
• Consult with prospective owners to evaluate their current and future sawmilling needs.
• Provide sound advice so every future owner invests in a sawmill they can be proud of; customized to suit their unique requirements.
• Quote and engage in process-driven follow-ups to close sales.
• Attend, and participate in periodic tradeshows and fairs as requested (necessitating occasional weekend travel).
• Process sawmill and parts orders; liaise with order execution teams (i.e. shipping) and accounting.
• Assist new and existing customers with customer service-type inquiries related to shipping, packaging, and sawmill operation and service.

Qualifications and Experience

The successful candidate must have:

• Minimum of 2-3 years of experience in equipment sales in a direct to customer sales role
• Experience with inbound-calling, lead management and a good understanding of CRM software
• Experience with Consultative selling and post-quote, process-driven follow-up

The successful candidate must also have:

• Professional integrity and reliability
• Excellent persuasion skills without compromising integrity
• Drive to meet goals, accountability for meeting targets, and being mindful of metrics such as closing ratio, value per sale, cost per sale, etc.
• Excellent communication skills, both written and verbal
• Ability to close over the phone and up-sell products and accessories
• Ability to empathize with our customers’ love of the outdoors and their work with wood in the forest or when farming

We thank you for your interest in our position! Only those applicants who are selected for interviews will be contacted. We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate’s request.