NYC Careers Hiring for Clerical Support for the Emergency Operations Division Job at New York, NY Full Time

About the Agency:

The New York City Department of Housing Preservation and Development (HPD) is the nation’s largest municipal housing preservation and development agency. Its mission is to promote quality housing and diverse, thriving neighborhoods for New Yorkers through loan and development programs for new affordable housing, preservation of the affordability of the existing housing stock, enforcement of housing quality standards, and educational programs for tenants and building owners.

Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to works closely with other HPD divisions and outside community partners to identify buildings in distress assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Repair Program, the Division of Neighborhood Preservation and the Division of Special Enforcement to ensure compliance with legal and regulatory obligations.

The Office of Enforcement of Neighborhood Services is composed of eight divisions:

• Preservation Services Exec Office (EXEC), Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), Emergency Operations Division (EOD) and Division of Special Enforcement (DSE)

Your Impact:

Under the direct supervision, the selected candidate will be responsible for assisting with various administrative activities related to the Environmental Hazard Unit.

Your Role:

Your role will be a Community Associate in the Emergency Operations Division. You will be responsible for, but not limited to the following.

Your Responsibilities:

• Under general supervision, performs clerical functions such as answering telephone calls, relaying detailed messages, file attachment, maintaining records, filing, updating spreadsheets, and other computer related duties.

• Under direction, performs data entry, downloads picture image from photo cameras and attaches digital pictures accurately (picture imaging) to specific violations or work orders.

• Interfaces with tenants, and/or co-workers regarding lead, mold, general construction, and emergency repair violations and/or work orders pursuant to program procedures.

• Performs call back functions, such as scheduling appointments with vendors, tenants, or building management for field inspections and re-inspections as required or necessary.

• Perform daily routing of violations or work orders for inspector field assignments.

• Monitor and performs assigned tasks from HPD EVTM computerized mailboxes, processing and updating violations or work order records including creation and maintenance of physical files.

• Responsible for tracking, maintaining accurate up to date computerized mailboxes of work orders awarded to Vendors. Respond to inquiries from contractors.

• Monitors the status of the work order to ensure completion in a timely fashion and prepares inspection packages through EVTM for re-inspection.

• Acts as a liaison to Program in obtaining necessary documents such as Access Orders or Access Warrants from Housing Litigation Unit.

• Finalizes OMO’s based upon Affidavits of “Completion” and “No Access” and processes work orders for field re-inspection.

• Scan affidavits and or other program related documents in HPD EVTM database

Qualification Requirements

1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or

2. Education and/or experience which is equivalent to “1” above.

• Experience in working with Windows applications.

• Bilingual and possession of good communication skills.

NOTE:
Candidates may be assigned to any office within the 5 boroughs and may be assigned to work evenings and weekends.

As a current or prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. Please review the notice to see if you may be eligible for programs and how to apply at nyc.gov/studentloans.

Apply online.

105 East 106 Street, New York,

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.