One Agency Recruitment Hiring for Admin Coordinator Job at Dublin , Ireland Full Time

Our customer is looking for an experienced service operator to join their team.

Responsibilities:

• Log calls / jobs on the Control Hub database utilising service software (IFS).
• Calls / jobs may be received by telephone, email or in person.
• Allocating works orders to directly employed maintenance team and / or supply chain.
• Tracking job progress against pre-determined KPI’s including maximum allowable response and rectification times and implementing escalation procedures.
• Report back to clients and contract staff on job progress and completion – produce reports.
• Uploading and amending asset information as held in the Control Hub database
• Operating paper based systems as necessary to compliment the operating software including back-up systems.
• General administration duties as and when required.
• Any other duties required to ensure an effective and efficient helpdesk service is delivered in accordance with ISO management systems and Quality Control procedures.

Essential Criteria

• Demonstrate a minimum of 1 years previous relevant experience in a similar service role
• Previous experience in a busy office environment
• Competent IT skills to include Microsoft Outlook and Excel

Job Types: Full-time, Permanent

Salary: €28,000.00-€30,000.00 per year

Schedule:

• Monday to Friday

Application question(s):

• Are you confident in Microsoft Office and Excel?

Experience:

• admin: 1 year (preferred)

Licence/Certification:

• full driver’s licence (preferred)