What you will do:
Reporting to the Manager – Home and Community Care, the Team Assistant will provide support for the assigned team in their daily activities to facilitate efficient and effective service delivery to our clients.
RESPONSIBILITIES INCLUDE:
Process new referrals, orders for services, supplies and equipment
Process and assist with management of confidential records for clients on admission and until discharge
Enter, update and maintain high volume of client data into electronic database
Provide administrative support services for case managers
Answer high volume of telephone inquiries from clients, families and service providers; refer callers to Case Managers and/or other appropriate individuals
Maintain client information database
Provide back-up support to other positions as assigned
Provide switchboard relief as required
Perform other duties as assigned.
LOCATION: Brampton, Ontario
ESSENTIAL QUALIFICATIONS:
Minimum Secondary School Graduate
Minimum two years office experience
Advanced keyboarding skills
Proficiency with database software, Microsoft Word and Excel
Excellent organizational skills and ability to work with minimal supervision
Advanced multitasking skills with ability to meet production and service standards
Very good interpersonal skills including the ability to function as a part of a team and interact with different cultures with tact and diplomacy
Very good communications skills, both oral and written
Compliance with HCCSS’ mandatory COVID-19 vaccination policy
ASSETS:
Familiarity with medical terminology, office administrative procedures/concepts and knowledge of LHIN services would be an asset
French language is an asset
Who We Are:
A mosaic of geographic and cultural diversity and home to over 922,000 local residents, Home and Community Care Support Services Central West (formerly Central West LHIN) plans, integrates, funds and monitors the local health care system for the regions of Brampton, Caledon, Dufferin, Malton, North Etobicoke and West Woodbridge. Through the recently passed Patients First Act, Home and Community Care Support Services (formerly LHIN) is also now responsible for the delivery of home and community care services and primary care planning, resulting in a better experience for both patients and those who care for them.
Employees at the Home and Community Care Support Services Central West (formerly Central West LHIN) enjoy a competitive compensation package, which includes a comprehensive benefit plan. We are committed to creating a work environment that fosters continuous learning at all levels of our organization, including ongoing internal learning opportunities, formal training events and conferences.
How to Apply:
If you are career minded and an ambitious person seeking a chance to be part of a team that’s truly making a difference in the lives of others, please apply on-line at http://lhinjobs.ca/.
We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment process.
Note: Internal candidates will be given priority. We thank all candidates for their interest, however only those candidates selected for interview will be contacted.
We are governed by the requirements of the French Language Services Act and, therefore, encourage applications from bilingual candidates. Posting available in French upon request.
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