Optim Healthcare Hiring for Front Desk Representative Job at Statesboro, GA Full Time

Optim Health System is seeking a full time Front Desk Representative at our Statesboro location.

Job Requirements:

• Demonstrates a courteous, friendly and professional demeanor while he/she greets and checks in patients, visitors and vendors.
• Collects payment from patients; manages a daily collection log for co-pays, balances, deposits. Balances their cash drawer and submits reconciliation reports at the close of each business day. May assist with preparation of deposit and arranges for pick up or courier if in a satellite location.
• Maintains the cleanliness and tidiness of the front desk area and patient waiting rooms.
• Screens every visitor and responds accordingly. Adheres to all company procedures and policies for receiving deliveries (Fed Ex, UPS, USPS, couriers, etc..).
• Maintains a friendly and professional demeanor while answering and routing phone calls as necessary.
• Verifies patients demographic and insurance information. Makes appropriate changes in the EMR system to ensure all patient information is correct. Reviews each patient chart and schedule the day before clinic in order to anticipate the proper intake interview, missing documentation, required authorizations, copay and/or balance amounts and insurance eligibility.
• Prepares school and work excuses as needed.
• Accepts x-rays and medical records for prospective new patients as needed and distributes to the proper staff member.
• Schedules returning patient appointments according to the provider and practice protocols as necessary.
• Assesses patient needs (wheelchairs/ambulation requirements) and assists with calling transport for patient pickup as needed.
• Maintains a high level of confidentiality when servicing patients.
• Must have flexibility with hours as needed for clinic.
• Completes pod assignment board for the next day’s clinic at the close of each day for certain locations.
• Follows proper security procedures at the close of each day to ensure facility safety.
• Receives and distributes faxes daily as necessary.
• Collects/Sorts and distributes incoming mail as necessary.
• Other duties as assigned.

Optim Offers:

• Competitive Pay
• Company Benefits
• Vacation, Personal Time Off, and Sick Leave
• Holiday Pay
• 401K Plan