Pacem Group Looking for Customer Service Associate at Kelowna, BC Full Time

What we commit to you:

• Hybrid office with remote flexibility
• Weekly Pay and Uncapped Commission
• $60k plus first year average income
• Residual Income
• Exceptional commission rates
• Trips, Training Incentives/Events and other benefits
• Paid Training

Responsibilities include:

• Conference over zoom, skype and phone calls with customers/clients
• Handle inbound calls from customers, other lenders and insurance companies
• Assist customers with inquiries, account status and problem resolution
• Assist multiple departments with verifying and processing finance information
• Assist various outside parties with inquires and document verification
• Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
• Assist customers with account inquiries

Requirements:

• A winning attitude and determination to succeed
• Willingness to go above and beyond for our customers
• Math skills are a plus
• Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
• Prior customer service/sales experience is a plus

If this opportunity interests you and you wish you to learn and have the chance to interview with a local manager, please apply today and be on the lookout for our email correspondence. Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. We have an Employment Equity Policy and we welcome applications from all walks of life without regard of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Job Types: Full-time, Permanent

Salary: $45,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Overtime pay
• Retention bonus
• Tips

Education:

• Secondary School (preferred)

Work Location: One location