Pacific National Exhibition Looking for Office Assistant, Playland at Vancouver, BC Full Time

Job Description: Full-time; Permanent
Wage: $24.86/hour + benefits
Date Posted: March 17, 2022

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Who we are…*

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 110-year old, non-profit organization has an annual operating budget of approximately $58 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages 800,000 guests each year, Playland amusement park which welcomes 375,000 guests annually including Fright Nights, year-round events including concerts, trade shows and film, cultural and community events. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and being the best we can be.

At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.

We are looking for a passionate and enthusiastic Office Assistant that will join us in evolving the site’s guest experience to the next level. Our ideal candidate is an individual that has a passion for event operations and experience in executing guest experience training programs that lead to a high degree of continuity across multiple sites or venues. This role will work out of Playland Administration, with a focus on the PNE’s guest experience across all year-round events, inclusive of the Ride Operations team during the Playland season.

Why join our Team?

• Exhilarating and fun-loving culture
• Flexible work environment
• Staff discounts
• Competitive compensation package
• Opportunity to create lasting memories and relationships!

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What will you do this year?*

In your role as an Office Assistant, Playland, your primary accountabilities will be to:

• Provide general administrative support for the Playland Maintenance and Ride
• Operations department.
• Provide administrative services to the department including word-processing,
• spreadsheets, filing, record keeping and mail distribution.
• Process information for payroll purposes, including time entry and Employee Information
• Forms (EIRs).
• Assist with the implementation and administration of an online shift scheduling system
• for the Ride Operations department.
• Assist with transferring documentation from paper-based to electronic, including
• training verification records, ridership figures, and staff scheduling.
• Provide general reception services such as answering inquiries by telephone.
• Process incoming and outgoing mail, including faxes and emails.
• Deal with confidential information pertaining to both employee and departmental
• issues.
• Ensure common areas are maintained including office equipment and supplies.
• Maintains a safe and clean environment.
• Performs other related duties as assigned.

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What else?*

• Successful completion of Grade 12; or an equivalent combination of education and experience required. Post-secondary course work in office, computer and purchasing skills are considered an asset.
• 2-3 years of work experience within an administrative capacity and/or reception and office services.
• Must have a valid BC Class 5 Driver’s License with a clear driving abstract.
• Strong knowledge and experience with computer applications including but not limited to MS Office Suite; with a minimum typing speed of 50 wpm.
• Proficient with computer applications and programs, with the ability to administer new or changing software applications.
• Excellent customer service skills and a pleasant manner for assisting clients on the phone and in person.
• Previous experience with a time & attendance system is considered an asset.
• Keen attention to detail with strong written and verbal communication skills.
• Comfortable with autonomy and working under pressure, with ability to meet multiple service demands simultaneously.
• Ability to deal with confidential matters and use discretion.
• Available and willing to work five days/week with a start time as early as 7:00 am; and flexibility to work various shifts (evenings, weekends and holidays) depending on operational needs.
• Candidates must undergo a Criminal Record Check.

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Who are you?*

• Skillful communicator
• Committed
• Methodical
• Detail oriented
• Organized

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Where and when to APPLY?*

Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.

Preference will be given to candidates who submit their resume/cover letter before_ Sunday, April 3_. We look forward to hearing from you!
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The PNE is proud to be an _equal opportunity_ employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at [email protected].

Location: 2901 East Hastings St., Vancouver, BC

Job Type: Full-time