Pediatric Dental Clinic Hiring for Dental Front Desk Receptionist Job at Fair Lawn, NJ Full Time

Our Dental Clinic located in Fair Lawn NJ is seeking a Front Desk Specialist to support our team and to ensure an exceptional patient experience. This includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and treatment planning. As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.

Responsibilities:

The Receptionist is the first line of customer service for all patients and visitors entering our office. You will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. You will provide administrative support to ensure all patients receive the best possible service.

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voice-mail on a daily basis
• Maintain a clean and friendly waiting area for patients

Qualifications:

• Must have at least 2 years of experience working in a dental office.
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Job Type: Full-time

Pay: $22.00 – $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Clinic
• Dental office
• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 8 hour shift

Experience:

• Dental receptionist: 2 years (Required)

Work Location: One location