Job Description
In this role, you have the opportunity to
Support the Philips Canada office by efficiently and accurately handle various administrative duties, as assigned in this contingent/contract opportunity.
You are responsible for (but not limited to):
Directs telephone contacts or written inquiries to appropriate personnel
Answers non-technical questions regarding company products
Maintains log of incoming “hotline” contacts
Performs several different Contact Center tasks, according to prescribed working instructions
Seeks, in case of deviations, alternative solutions from a limited number of options
May set/adjust the working instructions on basis of observations
Identifies and remedies shortcomings based on experience (reporting)
Operate office machines such as copiers, fax machines, shredders, and binding equipment
Other miscellaneous tasks as required
To succeed in this role, you will have the following skills and experience
Time management skills are essential
Strong attention to detail
Problem-solving mentality
Excellent verbal and written communication skills
Strong initiative, with the ability to stay focused and proactive while working independently
In return, we offer you
We offer you a dynamic working environment in an innovative business, which offers you excellent opportunities to further develop and fully exploit your talents.
Company relocation benefits will not be provided for this position. Candidates need to live within the territory or within commuting distance in the Greater Toronto Area.
Sponsorship and/or relocation expenses are not available for this role.
Why should you join Philips?
Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.
To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.
Philips Electronics Ltd is committed to treating all people in a way that allows them to maintain their dignity and independence. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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