Purpose
Reporting to the Central Reservation Manager, this position is responsible for providing
exceptional customer service to all inbound calls & emails, by actively listening and
quickly identifying customer’s needs.
Responsibilities and Accountability
services.
rate per standards provided and with an appropriate level of efficiency and sales
technique.
personalized approach.
(Accommodations, Tee-Times, and Restaurant) into future reservations.
reservation system(s).
Golf Academy and Food & Beverage).
Resort.
Position Requirements
holidays and varying work hours.
This job description has been designed to indicate the general nature, essential duties and
responsibilities of work performed by team members in this position. It may not contain a
comprehensive inventory of all duties, responsibilities, and qualifications.
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