Pyramid Global Technologies Looking for IT Desktop Support at Wellington City, Wellington Full Time

Please note : – We this opportunity is for one of the largest Service Integrator for 1 month contract only

Job Description: Desktop Support in Wellington, NZ.

IT Skills and Experience
Preferable Experience of IT Support
Capability to provide Hands and Feet Support as and when needed.
Printer support.
Basic knowledge of SOE and group policies.
Is able to take instructions from various resolver groups on the phone and is able to fix issues remotely for the users.
Good Client management and communication skills.
Good knowledge and experience on Windows Desktops.
Good knowledge of MS Office tools installation & troubleshooting.
Good knowledge of tools such as antivirus, browser, VPN software etc
Prior to working knowledge to deal with B2C clients.
Good Understanding of ITIL concept & ticketing tool.
Computer OS/Peripherals troubleshooting.
Handling Different PC Operating Systems ( Windows 7/8 and 10)
Handling End User IMAC request.
Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
Vendor Coordination for hardware/spare replacement.

In-depth knowledge of:
Windows OS (e.g. XP, Vista, Windows 7, 10)
Microsoft Office applications
PCLaptop hardware
PCLaptop peripherals, including printers
Mobile devices

Basic knowledge of:
Active Directory
Exchange
Apple OS
SCCM
IT Qualifications

At least two of the following:
PCLaptop OEM Maintenance Certification
certification in the desktop area
Microsoft Office Specialist (MOS) Certification
Experience in a similar role
1-3 years of relevant experience.

Let me know if you have any questions.

Job Type: Casual

Salary: $30.00 per hour

Schedule:

• 8 hour shift

COVID-19 considerations:
mask compulsory, vaccination

Ability to commute/relocate:

• Wellington City, Wellington: Reliably commute or planning to relocate before starting work (Required)

Expected Start Date: 01/06/2022