Qualderm Partners of NC LLC Hiring for Front Office Receptionist Job at Martinsville, VA Full Time

Martinsville Dermatology is seeking an enthusiastic individual who thrives on serving others with the end goal of creating a positive experience for everyone who contacts our practice. The ideal candidate will have above average communication skills and exceptional delivery so that our clients experience excellent customer service. If you have the skillset and gift of serving others, we would love to talk with you.

Our medical practice offers the perfect work life balance with a M-F work week. We have paid time off and paid holidays, as well as offer a full benefit package to full time employees.

If you are passionate about customer service, love patient interactions, love technology, and want the chance to show your skills…we are right for you.

So if you are looking for a practice that will help you grow further, have a fun workplace, and work with exceptional people…. we may be what you are looking for…don’t wait..apply now!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
• Notes patient arrival in Practice Management System.
• Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
• Prepares necessary patient paperwork prior to patient’s appointment.
• Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary.
• Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
• Helps patients in distress by responding to emergencies.
• Reviews Practice Management System for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System.
• Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required.
• Responsible for keeping the reception area clean and organized.
• Obtains revenue by recording and updating financial information; recording and collecting patient copays and/or balances at check in/out.
• Protects patients’ rights by maintaining confidentiality of personal and financial information.

Job Type: Full-time

Salary: Up to $16.00 per hour

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