Randstad New Zealand Looking for Customer Service Representative at Wellington, Wellington, New Zealand Full Time

We are seeking four motivated individuals to join a renowned government organization’s call centre. In this role, you’ll deliver top-notch service to customers, ensuring their needs are met efficiently and effectively.

The Role

• Start Date: ASAP, 9th September
• Duration: 10-week initial assignment
• Pay: $27 per hour + 8% holiday pay, paid weekly
• Hours: 40 hours per week, Monday to Friday, 8 AM – 5 PM (1-hour break)
• Remote Work: Work from home every Friday

About You

• Previous customer service experience is ideal, but we welcome applicants from various backgrounds, including call centres, hospitality, retail, and university students.
• Thrives in a challenging and vibrant environment.
• Must hold valid working rights in New Zealand (working visa, residency, or citizenship).

What You’ll Be Doing

• Provide excellent customer service, ensuring positive and high-quality interactions.
• Answer inbound calls from students across New Zealand, addressing their inquiries in a timely manner.
• Engage in strong, effective conversations with customers, showing genuine interest in resolving their issues.
• Interact with customers via email, webchat, and telephone.

Requirements

• Must have long-term work rights in New Zealand.
• A clear criminal history is essential.

Next Steps

If this opportunity excites you, don’t wait—apply now! The start date is quickly approaching. We value diversity and are committed to providing equal employment opportunities for all. Applications from all backgrounds are encouraged.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Skills

Administration, customer service, outbound calls, call centre, advisor

Qualifications

• No quals required

education

Secondary School/High School&CC