Randstad US Hiring for customer service rep at sanger, California Full Time

customer service rep.

• sanger , california

• posted 3 days ago

job details

summary

• $19.50 – $20 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4114572

job details

Do you have experience in administrative work? Are you knowledgeable in the manufacturing and industrial field? You can use both of those skills in this Customer Service Representative position! We are currently looking for a Customer Service Representative in Sanger, CA. It is a fast paced and friendly environment with a collaborative team. Apply today!

salary: $19.5 – $20 per hour

shift: First

work hours: 8 AM – 5 PM

education: High` School

Responsibilities

Receive, process, and monitor progress of customer orders to align the overall business strategy of

facility.Responsible for expediting order changes and negotiating with customers.Responsible for expediting flow of information regarding specifications, orders, and customer requirements to manufacturing.Build specifications, enter orders, and prepare cost for repeat and new items consistent with plant booking system.Maintain the integrity of the backlog system and on-time delivery.Ensure accuracy of files by maintaining up-to-date specification file and price changes.Maintain price quote system credibility.Review support orders for completeness and accuracy; expedite flow of new information.Handle customer complaints and solicit feedback through customer satisfaction processes.Enhance customer relationships by maintaining specific call patterns and visiting customers.Communicate with the sales people on a regular basis regarding activities within their respectiveaccounts.

The essential functions of this role include:

• working in a smoke free environment

• working in a non-temperature controlled environment

Skills

• Telephone Etiquette

• Customer Service

• Basic Software Skills

• Typing Skills

• Industry Representative

• Customer Relations

• Client Service

• Customer support

• Follow-up

• Active Listening

• Adapting to Change

• Call Center Support

• CUSTOMER ORDERS/SALES

• Basic Computer Skills

Qualifications

• Years of experience: 2 years

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad’s client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.