Customer Service Rep
job details:
location:Tewksbury, MA
salary:$18 per hour
date posted:Friday, September 10, 2021
experience:Experienced
job type:Temporary
industry:Medical equipment rental service
reference:AB_3747588
questions:[email protected]
job description
Customer Service Rep
Randstad is working with a mission-driven company within health care looking for a call center customer service representative to fill a position in their Boston, MA location right in Downtown. This location does have access to the train. The ideal candidate will have experience using CRM with a customer service background. The position is temporary for 6 months and will be Monday to Friday 9:00-5:30.
Responsibilities
Speaking with clients daily
Having knowledge of CRM
Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
Receiving and placing customer service telephone calls
Administrative duties as well as projects as needed
Skills
Basic Software Skills
Customer support
CRM
Customer Service (1 year of experience is preferred)
Microsoft Office
Client Service
Basic Computer Skills
Telephone Etiquette
Education
Qualifications
Years of experience: 1 year
Experience level:Experienced
Shift: First
Working hours: 9 AM – 5:30 PM
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
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