*General Description: *Office work in the coordination of trip reservations, trip scheduling, and Bus Operator trip activities *Monday through Friday some Saturdays as needed.* *Essential Job Functions: * Receives incoming calls on telephone and radio communications systems. Dispatches and coordinates the use of vehicle and driver resources. Schedules all routes and trips as directed, for both Paratransit and Fixed Routes. Assists in schedule writing and record keeping. Answers telephone and gives information to patrons concerning bus schedules and other trip information. Counts daily receipts and completes applicable records. Reviews road conditions, traffic flow, vehicle and driver availability, and other pertinent operational factors to determine daily trip scheduling capacity. Employs customer service by assisting the public in a tactful and pleasant manner in response to trip and information requests. Performs related work as required. *Knowledge, Skills and Abilities: * · Knowledge of the operational characteristics of buses. · Knowledge of dispatching functions including scheduling, routing, use of pertinent forms, records, and applicable regulations and procedures and software. · Some knowledge of office practices and procedures. · Ability to make rapid and accurate arithmetic computations. · Ability to understand, interpret, and effectively carry out written and oral instructions. Ability to react quickly and calmly in emergencies. · Ability to keep simple records accurately. · Ability to gain knowledge of the geography of Hernando County FL. · Bilingual English and Spanish preferred. · Dispatching experience preferred. *Minimum Requirements: * *PHYSICAL SKILLS: *Ability to sit at a console for extended periods of time. Ability to operate a keyboard for entering data into computer. Ability to communicate effectively using verbal, written and visual communication. *EDUCATION, TRAINING AND EXPERIENCE: * Graduation from high school or possession of an acceptable equivalency diploma. Minimum two years of clerical experience and record keeping with one-year public contact and telephone work required. Must have computer experience, Windows, MS Word, MS Excel basic knowledge. *LICENSES, CERTIFICATIONS OR REGISTRATIONS: * All applicants must pass a DOT Physical and Drug/Alcohol testing prior to employment. Future urine drug testing and alcohol breath testing will comply with Hernando County Transit Managements Substance Abuse Policy. No convictions within the past 10 years for DUI/impaired driving preferred. Class B CDL w/Passenger endorsement preferred. This is a Safety Sensitive position as described by the Federal Transit Administration. *ADA STATEMENT: * A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. *DRUG-FREE WORKPLACE: * Hernando County Transit Management Inc. is a drug-free workplace in accordance with Federal and State law. *Starting Pay $14.00 per hour. $15.75 starting 01/01/2023*
Job Type: Full-time
Pay: $14.00 – $15.75 per hour
Benefits:
Schedule:
Ability to commute/relocate:
Experience:
Work Location: One location
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