RAYUS Radiology Hiring for Front Office Associate Certified in Limited X-ray Technologist 12pm-8pm Job at Salt Lake City, UT Full Time

RAYUS Radiology is looking for a Front Office Associate to join our team in Salt Lake City. As a Front Office Associate who is also certified in Limited Practical X-Ray Technologist, you will be the first point of contact for patients and referring professionals — answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. This will be a full-time Monday-Friday 12:00pm-8:00pm shift with a monthly Saturday rotation 7:00am-8:00pm. Certification of Limited Practical Xray is required. Bilingual in Spanish highly preferred, but not required.

You’ll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients’ needs, and showing empathy to every patient you speak with. We are looking for someone with an excellent personality and top-notch customer service skills, as you will be working directly with the patients.

Essential Duties:

Create a positive experience for every customer, every day by believing in and practicing our core values of going above and beyond, being the beacon, doing the right thing, being brighter together, passion for compassion, and inspiring excellence.

50% Registration

· Greets and checks in patients while entering in applicable demographic information into the computer system

· Processes payment plans and copays with patients

· Preps paperwork, faxes reports, attends to billing requests and medial releases in service of the patient and referring offices

· Answers questions and problem solves any concerns for patients which could involve directing them to additional resources

· Acts as a liaison between the patient and technologists and other clinic areas to ensure there is proper communication and smooth transition between the front office and technical areas

· Maintains lobby area making sure it is neat, tidy with general clean up and stocking of supplies

15% Insurance

· Verifies patient insurance and obtains insurance authorizations

· Pre-certifies all exams with patient’s insurance company

· Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment

· Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines

15% Scheduling

· Arranges transportation, interpreters, and hotel accommodations for patients when appropriate

· Enters and submits patient exam orders

· Verifies orders match exam schedules

· Schedules referrals and ensures proper authorizations are obtained

· Schedules walk-in patients

· Processes requests for image orders and CDs from referring physicians and patients

· Maintains an up-to-date and accurate database on all current and potential referring physicians

15% Limited X-Ray Tech

· Produces diagnostic images in a limited, assigned area of the body under the supervision of a Registered Radiographic Technologist per State prescribed guidelines

· Performs quality control tasks as assigned

· Promotes and motivates good customer relations with patients, physicians, visitors, and other company personnel

· Maintains an orderly and clean work area to promote good safety habits for patients and co-workers

· Maintains accurate patient records within Radiologic Information System (RIS)

(5%) Completes other tasks and projects as assigned

Please see our website or view the video below to learn more about Rayus Radiology.

rayusradiology.com or https://youtu.be/vilpyjcGNQo

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Radiology

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Overtime
• Rotating weekends
• Weekend availability

Travel requirement:

• No travel

COVID-19 considerations:
Patients are pre-screened prior to their appointment.

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Preferred)
• Medical: 1 year (Preferred)

License/Certification:

• Practical Limited Technologist certification (Required)

Shift availability:

• Night Shift (Required)

Work Location: One location