RBC Ventures Looking for Account Specialist, RBC Ventures (Ownr) at Toronto, ON Full Time

RBC Ventures is a new kind of business – one that marries the strength of one of the world’s most trusted and successful financial institutions with a mission to reimagine the role we play in people’s lives – to move RBC ‘beyond banking’. We’re building a world-class organization focused on designing exceptional experiences, exploring new business models and creating exponential value. In 2020, we were named by Fast Company as one of the 100 Best Workplaces for Innovators and we’re looking for team members with the curiosity to explore, the capabilities to build and capacity to help us deliver our mission.

What is the opportunity?

RBC Ventures is a new kind of organization – one that marries the strength of one of the world’s most trusted and successful financial institutions with a mission to reimagine the role we play in people’s lives. We are building a world class team focused on creating new experiences, exploring new business models and developing new relationships that add value to how people live and work. In 2020, RBC Ventures was named to Fast Company’s Top 100 Workplaces for Innovators.

Ownr is an RBC Ventures company and we’re on a mission to become the leading platform for entrepreneurship in Canada. As an all-in-one legal platform, we help thousands of entrepreneurs each month start and grow their businesses.

About the role

Ownr is hiring an Account Specialist. In this role, you will help thousands of entrepreneurs as they build and grow their business using the legal tools, perks, and other valuable resources provided by Ownr.

Account Specialists are responsible for ensuring that interested entrepreneurs are demonstrated the value and flexibility that the Ownr platform provides. You will be in charge of 1:1 demos and conversations with entrepreneurs ready to start their business, and ensure they are getting world class support and recommendation on how to use Ownr to achieve their business goals.

You’ll have regular 1:1’s with your manager which focus on performance, coaching, and long-term development. You’ll also be a part of a newly formed sales team, and have a voice in the future of our sales program as we grow.

We are looking for a creative, organized, and driven individual who is motivated by a passion to help entrepreneurs succeed in their business. You’re not demotivated by being told “no”, you approach problem solving in a thoughtful and critical manner to identify needs and find solutions, and are excited to support entrepreneurship in Canada.

What will you do?

· Understand the unique business goals and issues faced by entrepreneurs as they grow

· Connect with new Ownr users via phone, email and video to help them identify solutions within Ownr that address existing and upcoming business legal requirements

· Make 30-40 net new client calls daily in addition to follow up call requirements

· Track and report on sales and conversion metrics

· Brainstorm with team members to build new sales experiments and see them through to execution, including summarizing data and findings

· Partner closely with cross-functional team members to identify, implement and test product updates that increase conversion rates within the Ownr product

What do you need to succeed?

Must have:

· Willingness to learn about legal concepts and other issues affecting business owners in Canada

· The ability to successfully work in a self-directed manner and strong time management skills

· Eagerness to speak with hundreds of entrepreneurs and uncover ways to help their business

· An excitement to propose new things, iterate on execution, and develop tests that showcase the results, good or bad

· Excellent written and oral communication skills and the ability to communicate complex concepts in a simple and effective manner

· Interest in technology and building innovative online solutions

Nice-to-have:

· Outbound/inbound sales experience in a startup environment and/or fast-paced growing organization

· Experience using Intercom, Hubspot or similar customer-engagement software

· Background as a business operator and/or firsthand exposure to entrepreneurship

· Experience with SaaS and subscription based business models

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual

· You’ll have regular 1:1’s with your manager which focus on performance, coaching, and long-term development.

· You’ll also be a part of a newly formed sales team, and have a voice in the future of our sales program as we grow.

· We thrive on the challenge to be our best, and we work together to help our users thrive and communities prosper. We care about each other and believe that achieving success is a goal shared across the organization.

· A comprehensive Total Rewards Program including bonuses and flexible benefits

· Leaders who support your development through coaching and managing opportunities

· Ability to make a difference and lasting impact

· Work in an agile, collaborative, progressive, and high-performing team

VSSALES
RBC Ventures

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.

Job Type: Full-time

Schedule: