RCN Telecom Services, LLC Hiring for Employee Resource Group Manager at Northampton, Pennsylvania Full Time

Reference #: e30335f9-1faa-42fe-bb15-0f75e5cac8ab
Description

Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
Guided by our cultural values, we recognize that our work can’t be done well without a team that fully reflects our customers and communities.  Diversity, Equity & Inclusion (DEI) are more than a goal for Astound. DEI is a responsibility and a commitment we invest in every day because we understand that a diverse workforce and culture that is truly inclusive, where our team members feel heard, valued, respected, and encouraged to reach their full potential, leads to more engaged employees, creates more effective teams and fosters greater innovation and creativity.
Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
Position Overview:
Astound Broadband is currently searching for an Employee Resource Groups (ERG), Manager! You will be responsible for the launch, support and growth of ERGs, including managing the strategy, initiatives, programs and partnerships across the company. This will include serving as liaison between ERG leadership and the DEI team and providing strategic guidance and oversight of ERGs, executive champions and other key stakeholders. The successful candidate will understand the business impact of Diversity, Equity & Inclusion (DEI) and will leverage key metrics, communications, and strategies to drive positive business outcomes. The candidate must be able to thrive in a fast-paced environment with quickly shifting priorities, be committed to process improvement, standardization and creating sustainability.
Where you will work:
The opportunity offers the flexibility to work from your home office or a nearby Astound office, or a combination of both. This individual may be based remotely near any of Astound’s major markets including but not limited to:
Princeton, NJ, Connecticut, Florida, Georgia, Maryland, Maine, Michigan, Missouri, Massachusetts, Indiana, Kansas, and Lehigh Valley, PA.
A Day in the Life of the Employee Resource Groups, Manager:
Coordinate and manage all aspects of the launch and mobilization of ERGs across the company
Provide direct support to ERG leaders by overseeing the creation of annual ERG operations, planning, programming and project management to advance employee engagement and inclusion
Create ERG handbook, policies, procedures and governance to ensure effective and sustainable organizational structures and growth
Partner closely with HR and cross-functional business leaders to promote ERG activities and ensure engagement
Track, analyze and report out on ERG metrics on monthly basis, including creation of ERG deliverables
Research, activate and manage ERG technology platform and event management tool to provide optimal collaboration and engagement space for all ERG members and leaders
Serve as liaison between ERG leadership and DEI team to develop robust and impactful programming that is educational and celebrates the uniqueness of various cultures
Develop and recommend materials, resources, toolkits, and new tools to support employee engagement initiatives across the team (e.g., marketing collateral, toolkits, onboarding information, reporting templates, surveys etc.)
Position will have up to 15% travel
Manage additional projects as assigned
What You Bring to the Table:
5+ years of progressive work experience
Strong background and understanding of DEI in a corporate environment
Experience working with Employee Resource Groups
Experience working with HR partners / diversity stakeholders
Excellent verbal and written skills with an ability to communicate effectively with various levels.
Strong interpersonal skills, relationship-building and collaborative skills to work with diverse groups and stakeholders across the organization and at all levels.
Strong organizational skills, work ethic, initiative, and attention to detail
Demonstrated success in tactical implementation, project management and operational excellence.
Experience with data tracking, analysis and creating reports.
Consistent exercise of independent judgment and discretion in matters of significance.
Proficient in the utilization of all the Microsoft Office Suite programs, including, but not limited to MS Word, PowerPoint, Outlook and Excel.
Education:
B.A./B.S. degree in related discipline (e.g., Human Resources, Business Administration, Communications, Diversity & Inclusion, Ethnic Studies, Multicultural Marketing or related field)
We’re Proud to Offer a Comprehensive Benefits Package Including:
Competitive compensation
401k with employer match and immediate vesting
Paid parental leave
Tuition reimbursement program
Employee discount program
Entrepreneurial yet established and growing organization where you can make a true impact!
And more!
The base salary range in NY, CT, and MD for this position is $85,000-$105,000, plus opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to the states listed above and may not be applicable to other locations.
Company Mission:
Take Care of our Customers
Take Care of Each Other
Do What We Say We Are Going To Do
Have Fun!
EEO Statement
Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other’s differences to maximize the experience of our teammates and our community.We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities