RecruitNet International Ltd Hiring for Care Coordinator Job at Dublin , Ireland Full Time

RecruitNet Ireland is recruiting a full-time Client Care Coordinator to join a scheduling team in Dublin. This is a great opportunity to join an established but growing company with a strong reputation in the homecare sector.

​What the Care Coordinator role involves:

• Ongoing maintenance of Clients daily and weekly Carer visits
• Identifying suitable and available Carers for New Clients
• Meeting Carers and working to create regular and sustainable Client visits for them
• Scheduling of daily rotas and forward planning including managing holiday and sick leave
• Using our specialist rostering software to ensure effective utilisation of Carers time
• Communicating regularly with Clients and managing their expectations
• Live monitoring and updating of the Carer App
• Dealing with ongoing variations or changes to Clients scheduling requirements
• Dealing with ongoing variations or changes to Carers availability to work
• Communicating effectively on all routine and emergency situations in a calm, reassuring and decisive manner
• Participating in bi-weekly team meetings
• Working closely with Care Managers and Quality Managers to understand the requirements of Clients and Carers for effective matching
• Providing support to other team members and other aspects of business operations as needed
• Participate in the On-call rota after an initial settling-in period (approx. one weekday evening per week for 3 months on and 3 months off)

Requirements

• At least three years of professional working experience
• A minimum of one year’s office experience in a fast-paced environment
• A minimum of 6-12 months in a rostering or scheduling role ideally in Homecare
• A proven record of independent and collaborative teamwork
• High level of interaction and communication in previous role

Benefits

• Salary range depending on experience
• Structured training and Induction and peer/team support
• Regular office based working hours 9:00 – 5:00pm Monday to Friday
• Funding and support for future professional development
• Regular reviews and recognition of contribution and performance
• Paid car parking
• The opportunity to work with a fun and supportive team
• Belonging to an ethical and well regarded company

Job Types: Full-time, Permanent

Salary: €35,373.78-€40,000.00 per year

Benefits:

• Company events
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Performance bonus

Ability to commute/relocate:

• Dublin, County Dublin: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Office administration: 1 year (preferred)

Reference ID: Alan – Care Co