Redbrick and Leadpages are headquartered on the traditional Coast Salish territory, and we respectfully acknowledge the Lekwungen and W̱SÁNEĆ People of this region. With gratitude, we live, work, and care for this beautiful land.
Redbrick and Leadpages are committed to creating a diverse environment where everyone can be their true authentic selves. We value all differences as they are essential for a thriving, happy, and productive workplace. Join us and help build a disruptive company where we are all proud to belong.
One thing that our team members say they value most is our fun and truly ‘people-first’ culture. Ours is a place where you’re given the autonomy to do your best work and provided with all the tools and support you need to do so. Here are some of the things our team loves most about working at Redbrick:
Redbrick is the parent organization of a portfolio of disruptive digital companies. Headquartered in Victoria, British Columbia, we’ve scaled from local start-up to global name in a few short years, conceptualizing new business ideas, acquiring established companies, and growing them to super-scaled profitability — all thanks to the people we hire.
4 portfolio companies and growing
1 amazing shared service team
140+ employees
One of our four portfolio companies, Leadpages is a platform that makes it easy for entrepreneurs to build no-code websites and landing pages. With built-in lead generation and digital marketing tools, small businesses and entrepreneurs can grow their businesses online by easily generating leads and converting them into customers. Leadpages is 45 people strong and is the newest addition to the Redbrick portfolio. At Leadpages, we live and breathe communication, collaboration and we’re genuinely proud of each other’s achievements. We treat each other really well, and we love what we do, every day.
We are changing the way work gets done, and building an exceptional team is our top priority. We cheerlead your goals and accomplishments and are invested in your future. In line with putting your health and safety first, we have made working in the office fully optional. Most of our team enjoys a blend of home and in office. In-office time brings many perks however we also place an emphasis on planning events and fun that all can enjoy.
What does a day look like in my role?
As a Customer Onboarding Specialist, you will work directly with small business owners and entrepreneurs to onboard and implement the Leadpages platform. You will be part of the Customer Success Team that proactively drives adoption to ensure customers experience a partnership that includes excellent service and results in an awareness of how Leadpages can help them grow their business. You will manage a portfolio of onboarding projects with a diverse set of customers, and as the first touch point in a customer’s experience after subscribing to Leadpages, you will also be a critical player in driving long-term customer success and demonstrating the value of the Leadpages platform
In order to be successful in this role, we are looking for someone who wants to help our customers succeed, is adept at problem-solving, and thrives in a constantly changing, entrepreneurial environment.
We get it: You need to know what you’re applying for before you sign up, right? As a Customer Onboarding Specialist you’ll be responsible for:
What we would like to see in you.
Every Leadpager has three things in common: We’re curious, hungry and good-humoured. We try our best to balance hard work with good, old-fashioned fun. As a Customer Onboarding Specialist with Leadpages, there are extra superpowers we’re on the lookout for:
Bonus Qualifications:
What next?
If you’re picking up what we’re putting down, applying is easy as 1, 2, 3.
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