RevUp Dental Looking for Call Quality Analyst at Remote Full Time

Call Quality Analyst

The following is a summary of the essential functions of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Evaluate recorded calls based on various criteria.

• Participates in the design of call monitoring formats and quality standards

Minimum Skills and Competencies:

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or general education degree (GED)

• Outstanding customer service skills

• Computer competence

• Ability to work independently as well as in a team environment

• Exceptional listening skills and strong attention to detail

• Effective oral and written communication skills,

• Effective organizational and time management skills with the ability to work under pressure and adhere to deadlines

• From the US or Canada

• Customer service experience

Job Type: Part-time (15 hours per week)

Pay: $15.80 per hour

Schedule: Flexible

Work Location: Fully Remote

Thank you for your interest, only potential candidates will be contacted back for an interview.

Job Type: Part-time
Part-time hours: 15 per week

Salary: $15.80 per hour

Benefits:

• Casual dress
• Flexible schedule
• Work from home

Flexible Language Requirement:

• French not required

Language:

• English (required)

Work Location: Remote