Rohlig Usa Hiring For Customs Brokerage Manager, Chicago at Mount Prospect, IL, United States , United States Full Time

Job Description

PURPOSE:
The Customs Brokerage Manager is responsible for the timely and correct filing of entries with US Customs and Border Protection and the ultimate delivery of goods to our customers. This position involves overseeing and participating in daily operations.
REESPONSIBILITES:

• Adhere to, train and advise team in areas of Customs Brokerage Regulations.
• Monitor team performance against Company standards and department goals; regular audit of shipment documents and accounting.
• Monitor problem files and implement corrective action when needed.
• Issue work instructions to team members to ensure timely and orderly file flow including release, billing, and auditing.
• Monitor staff training needs; identify and develop training objectives.
• Conduct regular staff meetings; communicate department goals and expectations.
• Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved.
• Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
• Escalate any unresolved issues or risks before they materially impact R USA
• Work closely with other departments and branches to deliver high level of service to customers.
• Perform other duties as assigned
• Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance
• Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015).

• Licensed Customs House Broker preferred.
• At least 7 years experience as an entry writer.
• Ability to work with demanding deadlines in a high pressure environment.
• Proven analytical and problem solving skills.
• Excellent communication skills, both verbal and written.
• Excellent team building skills and ability to work independently.
• Good planning and organizational skills; ability to multitask and be a self-starter.
• Proven reliability.
• MS Word, Excel, PowerPoint experience required.