At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Client Advisor
Job Description
What is the opportunity?
At RBC, we value each person’s unique customer service style, and encourage you to bring your best to our clients every day. In this role, you provide financial advice to clients and find solutions that meet their individual needs. You have the power to make our brand work for the people within your local community as you dedicate yourself to putting your clients first. If you have the drive to deliver exceptional customer service, you can build a great career with us here at RBC.
What will you do?
Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch
Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact
Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
Understand & resolve client concerns, where possible, at first point of contact
Educate & assist clients with using RBC digital capabilities
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?
Must-have
Proven customer service skills, preferably in the financial or service industry
Drive and self-motivation, as well as excellent communication skills and emotional intelligence
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
Personal flexibility to work flex hours
Eagerness to learn and determination to succeed..
Nice-to-have
Sales experience in the financial or service industry
Is this job right for you? Check out our video and decide for yourself!
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
A world-class training program in financial services
Excellent career development and access to a variety of job opportunities across business and geographies
Leaders who support your development through coaching and managing opportunities
Work in a dynamic, collaborative, progressive, and high-performing team
Job Summary
Address:
CAPE BRETON, Nova Scotia, Canada
City:
CAN-NS-CAPE BRETON
Country:
Canada
Work hours/week:
20
Employment Type:
Part time
Platform:
Personal and Commercial Banking
Job Type:
Regular – Trainee (Trainee)
Pay Type:
Salaried
Posted Date:
2022-05-02-07:00
Application Deadline:
2022-05-15-07:00
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Join our Talent Community
Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.
Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.
Job Number 23010466 Job Category Food and Beverage & Culinary Location Le Centre Sheraton Montreal Hotel, 1201 Boulevard Rene-Levesque West,...
Apply For This JobFeeds’n Needs operates a chain of 13 corporate stores exclusively in Atlantic Canada (Nova Scotia, New Brunswick, and Prince Edward...
Apply For This JobReq ID: 143270 Company: Nova Scotia Health Location: Western Zone, Islands Health Centre Department: PHC WZ YSD FP Enviro Services...
Apply For This JobWe are looking for an innovative, ambitious and high energy individual to execute various protocols in the areas of employee...
Apply For This JobCrew members provide a level of customer service that exceeds our customer’s expectations. This includes making and serving great tasting...
Apply For This JobWaste Connections of Canada, the leader in non-hazardous solid waste management in North America is looking for a Scale Attendant...
Apply For This Job