Royal Bank of Canada Looking for sales support representative at Vancouver, BC Full Time

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

sales support representative

Job Description

What will you do?

Initiate and respond to calls from producers and provide product & administrative support, education and training to producers and their staff on running quotations, contracting and application completion, product information and RBC systems.

Manage all requirements of the new business process from quoting, contracting and application submission and assist Sales Consultant with analyzing blocks of business and identifying opportunities for additional premium Provide marketing support to Senior Sales Consultant – develop kits, letters, presentations and assist with revenue generation activities specific to each MGA strategy.

Resolve customer inquiries and determine appropriate action for complex issues

Establish relationships with the key staff of brokers. Assists in new producer set-up including proactive calling and follow-up.

Work closely with internal partners to provide seamless service to brokers Participate in call campaigns as they arise

What do you need to succeed?

Must-have

Strong oral and written communication skills in English Professional customer service skills and a talent for listening and establishing rapport and finding the right solution

Ability to work well with diverse team and independently  Excellent organizational skills, Initiative & Proactive

Strong negotiation skills, Impact and Influence, analytical thinking

Good knowledge of Microsoft Suite and capability to learn new systems quickly Nice-to-have

Knowledge or experience of the Insurance industry and/or Life insurance

Post Secondary education or equivalent

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

Work in a dynamic, collaborative, progressive, and high-performing team Management that supports your work and progression

Access to a variety of job opportunities across businesses and geographies

Job Summary

Daytime work schedule Monday to Friday.

As a Sales Support Representative, Wealth, you will act as a point of contact for brokers, for new business. You will handle each broker’s inquiry with high priority to ensure they receive fast and effective turnaround time with all the business needs, will provide superior sales support and service to brokers in order to achieve regional sales targets in addition to share and contribute to Sales Consultant’s action plans.

Address:
VANCOUVER, British Columbia, Canada

City:
CAN-BC-VANCOUVER

Country:
Canada

Work hours/week:
37.5

Employment Type:
Full time

Platform:
Insurance

Job Type:
Regular

Pay Type:
Salaried

Posted Date:
2022-07-10-07:00

Application Deadline:
2022-07-12-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.