To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Products and Technology
Job Details
We are looking for a talented, self-directed, Product Manager (PM) who is passionate about working closely with nonprofit customers to deliver market driven solutions.
The PM’s primary focus will be creating solutions that enable nonprofits to run their programs more effectively and increase their mission impact. The product manager is responsible for defining market requirements and packaging the features into product releases for Salesforce.org products. This is an amazing opportunity to have impact with thousands of nonprofits, while working on the world’s best platform for delivering impactful applications. The team is one where self-directed individuals thrive, and one where your vision for increasing the impact of technology and education in the social change sector can be realized.
Duties will include development of market driven requirements that solve our customers’ toughest problems, synchronizing customer needs and interests with roadmap and delivery schedules, and representing the product to internal and external stakeholders. The PM will work closely with stakeholders to help develop the roadmap, feature set and functional requirements for the development teams, and communicating that information to interested parties.
The PM will be required to be knowledgeable and enthusiastic about leading the development, execution and strategy for effective, scalable, end-to-end business solutions. This includes gathering requirements, UAT, internal engagement, and customer outreach. Our Product Managers work cross-functionally with every team within Salesforce.org; from diving into the market to develop extensive market subject matter expertise, to sitting in on customer calls with the sales team, and working on user story mapping with user experience and engineering. This role will report to a Senior Product Manager and will be a key member of a small and growing innovative technology team.
Core Responsibilities:
As to be expected in a startup-like environment, the scope of this position will evolve continuously. Comfort with ambiguity and flexibility is required. Below is a partial representation of what may be included in the Product Manager’s typical week:
Work with the community, partners and stakeholders to gather user requirements
Facilitate the creation of feature designs
Work in tandem with a cross-functional team to create epics and user stories
Develop product feature roadmap and community input plan (pilots and design partner programs)
Lead the team through release planning to inform the roadmap and communicate results to stakeholders
Facilitate and manage the product lifecycle and continuously iterate to improve the product, including prioritization of enhancements, fixes and modifications
Manage and communicate trade-off decisions between scope and schedule
Act as the subject-matter expert for their assigned market
Synthesize diverse sets of data to educate the team and drive product decisions
Engage with customers and partners to understand their needs, articulate our goals and evaluate the impact of our product
Partner with marketing, alliances and customer success teams at all levels to assess, initiate, prioritize, refine, and drive go to market messages for products and solutions
Help bring diverse teams and priorities together to continually deliver for our customers
Above all else, doing the little things that get the team to their goals
Required Qualifications:
3+ years of experience in a Product Management role where you have shipped products that have scaled
Demonstrated aptitude in the agile software development process
Demonstrated experience in gathering and transforming customer needs into an actionable product vision and requirements definition
Desired Qualifications:
Experience working with or for nonprofit organizations with a particular focus on delivering programs, measuring impact, running volunteer programs
Experience with Salesforce technologies
Strong public speaker with experience delivering presentations and giving product demos
Bachelor’s degree
Our product managers are:
Well versed in understanding the customer needs
Compassionate (not just empathetic)
Curious
Entrepreneurial
Deeply analytical
Experts in creating a product narrative
Inspirational to engineers, designers and sales teams on a collective vision
Detail oriented yet versatile
Good communicators
Flexible
Partners and believe that building a great product is a team sport
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we’re helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.
We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
Location: UNIVERSITY OF TAMPA – 77324001 Working with Sodexo is more than a job; it’s a chance to be part...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Pay: 17.99 – 26.99 per hour Humana is looking to hire a Front Desk Assistant...
Apply For This JobOur client is a leading professional services firm that specializes in real estate and investment management. Our client shapes the...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Summary/Objective The Human Resources (HR) Administrator provides ongoing administrative support to the HR Manager and...
Apply For This JobDiscover. A brighter future. Great News! We offer 100% remote, combo, or on site – it’s your choice! You do...
Apply For This JobJob Description Description The DMR Claims Service Specialist I is responsible for the resolution of Health Plan Subscriber submitted...
Apply For This Job