Job Description
Since 1970, Salud has been committed to providing a Medical Home to patients, where medical, dental, behavioral health services, and clinical pharmacists work together and coordinate efforts in a team-based system of care. We strive to improve the quality of our patient’s lives who would otherwise have limited access to health care. We serve all individuals regardless of their insurance status or ability to pay.
Customer Service Associate
Temporary / Full-Time – May to Oct 2022
The Customer Service Associate (CSA) is responsible for creating a positive first impression, exhibiting excellent customer service, and promoting a pleasing experience for Salud patients. The CSA approaches his/her tasks in a team-based care fashion that supports patients and their families in self-management, self-efficacy, and behavior change.
We offer:
Comprehensive Benefits Package includes:
Our Mission is to provide a quality, integrated health care home to the communities we serve
About our Clinic:
Our medical practice is quite lively. We treat our patients with the utmost respect and concern for their physical, emotional, and mental well-being while instilling a fun and vibrant atmosphere bringing smiles to all who enter our doors. A positive attitude brings joy to the healing journey.
A Day in the Life of a Customer Service Associate (CSA) with Salud:
Your genuine spirit of caring welcomes patients as the first step prior to seeing the Doctor, NP, or PA. You may serve as a greeter, front desk receptionist, and/or cashier. You will welcome all patients to Salud and checks them in for all appointment types, checks patients out at the end of an appointment. Make reminder calls, answer questions, manage patient complaints and so much more to ensure a positive experience for all of our patients.
Minimum Requirements
Education:
Experience:
Knowledge, Skills, and Abilities:
Additional Information
Salud Family Health is an Equal Opportunity Employer. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, color, religion, national origin, sex, disability, sexual orientation, gender identity, or any other applicable status protected by federal, state, or local laws. All your information will be kept confidential according to EEO guidelines.
As required by Public Health Order, all Salud Family Health employees must be fully vaccinated against COVID-19. All persons offered a position will be required to provide valid proof of vaccination prior to starting employment. The only exceptions to being vaccinated are verified and approved medical reasons or sincerely held religious beliefs.
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