Sarkissian Financial Group Hiring for Administrative Assistant Job at Dollard-Des Ormeaux Full Time

KEY RESPONSIBILITIES

Ø Serve as a point of contact for escalated administrative and claim issues which will require investigation, communication and a focus on achieving a timely resolution

Ø Regularly provides input into product and process development

Ø Participates in finalist presentations, as required

Ø Assist in the completion of projects working side by side with the Advisor

Ø Responsible for completing follow ups with clients

Ø Flexible and comfortable working non-traditional hours during RRSP season, which will include evenings and weekends

Ø Customer service oriented

E*xperience and qualifications*

Ø A minimum of 3 years of mutual fund or insurance experience in a customer service and/or sales-related environment

Ø Bilingual

Ø Possesses a DEC, DEP or AEC

Ø Must be Mutual Fund and/or Insurance licensed

Ø Working knowledge of Word and Excel

Ø Knowledge of UNIVERIS (Asset: To process Mutual Fund trades)

Ø Detailed knowledge in all areas of group insurance including: processes, contracts, new business issue, claims, underwriting procedures and guidelines

Ø Exceptional interpersonal skills and ability to deal effectively with a wide variety of clients

Ø Excellent presentations skills, training skills, and ability to educate clients and advisors with respect to company systems, products, benefits, processes and procedures

Ø Experience using WebEx, Microsoft Teams, Google Meets and other virtual meeting platforms, etc

key behaviours

Ø A self starter with a “can do” attitude who is proactive, results focused and performance driven; has a bias for action

Ø Energetic, hard-working and can work well with minimal supervision

Ø Resourceful, takes initiative and enjoys taking on new challenges

Ø A determined individual who works through challenges and is solutions oriented

Ø Detail oriented with a focus on accuracy; takes pride in the quality of their work

Ø Credible; does what he/she says he/she’s going to do

Ø Gives sense of immediate trust and uncompromising integrity

Ø Superior interpersonal and communication skills

Ø Strong work ethic with a “gets the job done” mentality

Expected start date: 2021-07-26

Job Types: Full-time, Permanent

Salary: $41,543.00-$72,241.00 per year

Additional pay:

• Bonus pay

Benefits:

• Dental care
• Extended health care
• Life insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
We only work remotely with the clients. We do not allow clients in the office. Each employee has their own space.

Education:

• Bachelor’s Degree (required)

Experience:

• administrative assistant: 3 years (required)
• receptionist: 3 years (required)

Language:

• English and French (required)

Licence/Certification:

• Life insurance or mutual fund certification? (required)

Work remotely:

• No